Is Highway good for vetting carriers?

[thecanman]

Hello,

I wanted to get some feedback from the community regarding carrier vetting services. Currently, my organization uses Carrier411 and RMIS to onboard and vet carriers. We’ve been considering switching to Highway, especially in light of the recent Supreme Court ruling and the increased focus on carrier due diligence and fraud prevention.

For those who have used Highway, have you found it to be more effective for vetting carriers compared to Carrier411 or RMIS? Are there other platforms or processes you would recommend for stronger carrier vetting and compliance management?

I’d appreciate any insight or recommendations.

 

[thebluffs1]

Carrier 411 seems to work best on our brokerage side. On the carrier side of our business, we try to avoid working with brokers who use Highway- its too cumbersome, too intrusive, and bluntly, in general too annoying to work with. The solution has a ton of potential, but the implementation and customer service is a long way from being any kind of successful. Their support, particularly on the carrier side, is some of the worst that I've seen in freighttech.

 

[Fr8Guru]

I know there is a lot of good/great carriers, on this site that hate highway and what it represents. But it has been invaluable on stopping fraud for us, especially in the US.

The only issues we have had are when people bypassed Highway, which was a loophole in our vetting that we have since closed.

Is it perfect? No and it does struggle with Canada to Canada carriers. You will need a manual touch for some.

Also, for everyone who hates Highway/ELD linkage, go have a look at GenLogs. They have tripods on the side of interstates in the US taking pictures of every truck that drives past them.

Records MC/CVOR/Truck/Trailer. Correlates it all into a database and tracks where that truck has been.

They have over 3 billion images cataloged so far are adding more cameras daily.

 

[Jim L]

Also, for everyone who hates Highway/ELD linkage, go have a look at GenLogs. They have tripods on the side of interstates in the US taking pictures of every truck that drives past them.

First of all, the HIGHWAY ELD linkage is not really a link. All ELDs in the fleet, all data points, all the time is what HIGHWAY takes - not just the ELD attached to your load for the couple days. With this data, and a little bit of data crunching, they can get all the locations that a carrier loads at including my direct customers and other brokers. If @Fr8Guru has a customer location that they load out of 5X per day you can bet that HIGHWAY is selling that information to the highest bidder. All the big brokerages in the US, TQL, CHR, ECHO, RXO etc, will pay $$$ to have the leads of volume shippers/receivers. Of course, HIGHWAY maintains that they do not sell YOUR data but the data that comes from carriers who pay nothing is a different story and is free for the taking. It is so plain to see, and I don't understand how stupid some brokers are that they cannot see it and sign up for this.

We will not proceed with HIGHWAY if ELD is mandated by the broker or if the broker requires my staff to upload their personal driver's license just to log in. Just as a side note, one of my staff tried to block their personal home address on their DL by covering it with a post it. HIGHWAY did not allow the login to proceed. WTF??? Why do they need my employee's home address just to login? RMIS is fine, if you want to monitor my COI and FMCSA scores to report it to the broker, I am ok with, but this invasion of personal and corporate sensitive information is uncalled for.

As for GenLogs, yes, they may take a picture of a truck, but it is a lot harder to pinpoint exactly where that truck originated from or determine its destination. It is a totally different concept than GPS positions with 90cm accuracy every five minutes sitting in a data storage facility for some AI to churn out opportunities.

 

[loaders]

I couldn’t agree more with Jim L’s post. The unmonitored exchange of data is virtusually out of control, in spite of what the agencies collecting the data will tell you. Information like this is a valuable commodity and if there is a way to make a buck, selling it, manipulating it or categorizing it, someone will.

 

[Nawk]

I had a genlogs demo last week.

I found it "interesting" but certainly not a replacement to my current vetting process. It would be helpful to locate lost or stolen equipment. It might provide insight as to who really runs trucks in a jurisdiction (as opposed to who "says" they do),

Unfortunately, their Canada coverage is pretty much nonexistent at this time.

They are to get back to me with a cost...

If it's reasonable... I'll try it for a bit to use as an additional part of my process.

 

[thecanman]

Might look into genlogs. If you dont mind me asking, what is your process of vetting carriers?

I had a genlogs demo last week.

I found it "interesting" but certainly not a replacement to my current vetting process. It would be helpful to locate lost or stolen equipment. It might provide insight as to who really runs trucks in a jurisdiction (as opposed to who "says" they do),

Unfortunately, their Canada coverage is pretty much nonexistent at this time.

They are to get back to me with a cost...

If it's reasonable... I'll try it for a bit to use as an additional part of my process.