How to Stop Double Brokerage

is the carrier to blamed when not being paid by the Double Broker?

  • YES

    Votes: 9 29.0%

  • NO

    Votes: 22 71.0%
  • Total voters
    31
Michael Ludwig said:
Why would we want to end this here? I am genuinely curious. Why do you need a POD to get paid?
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The larger accounts often do not require a POD, but it is good to get one just in case. I had a situation a few years back where driver delivered...receiver subsequently claimed they didn't get the shipment.. I asked driver and he said that he had indeed delivered but couldn't find his copy of the POD. My customer set the claim in motion on a lost load... about $35000 as I recall. A week went by, and the driver's wife located the POD and phew.. claim averted..

I always ask for a POD with the receiver's signature and his/her name printed below. Not taking any chances.. and I stick low value freight. Imagine the loss on a load of computers!
 
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JACKBURTON said:
The demands seem to be getting more and more frequent too.
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Everything should be paperless... Yesterday, I had to cause a stink and not signing a BOL for submission of copy... If you create a BOL your tracking number should be attached to it... The nerve of old school process.. lmao
 
Unfortunately, I need to hear it from him...if you have a picture of him and with him delivering the freight...then I'll accept
 
Michael Ludwig said:
You're not answering my question ... why do I need to send the POD to get paid?
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Double brokers typically demand the original POD before payment. If they are double brokering the load and have no intention of paying or are going to short pay, once they have the original the actual carrier has a very difficult time getting payment as now they only have a copy of the proof of delivery.

We always ask carriers to electronically send the POD with their invoice. We often find shorts or damages noted on the POD that the driver or dispatch failed to mention to us at the time of delivery.

Many customers no longer require the POD but they have audits to verify the load was delivered and the invoice is accurate, this will be 20 - 30 POD's every quarter.
 
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JACKBURTON said:
Just a question. Do you require it immediately after the carrier says they've completed the delivery or are you happy to wait until it is submitted with the carrier's invoice?
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Whenever the carrier gets around to sending out his invoice, we ask that a copy of the signed Bill of Lading be attached. Again, we are not asking for this because of some strange or archaic obsession with paperwork. A certain number of our clients request that we send them a signed Bill of Lading with our invoice. I don’t know why they ask for it, nor do I really care, but if I want them to pay me (and then in turn we pay the carrier), we need to have it. Everyone deals with their share of unique customer requests. Perhaps the most common is referencing a Purchase Order number on the freight invoice. Or a Job or Order number. Again, I don’t know why (although I have my suspicions) nor do I care, but they are my customers requests and in order to get paid I had better comply with them. If you are my chosen supplier to do this work, you will have to comply as well. It is relatively painless……isn’t it?
 
loaders said:
Whenever the carrier gets around to sending out his invoice, we ask that a copy of the signed Bill of Lading be attached. Again, we are not asking for this because of some strange or archaic obsession with paperwork. A certain number of our clients request that we send them a signed Bill of Lading with our invoice. I don’t know why they ask for it, nor do I really care, but if I want them to pay me (and then in turn we pay the carrier), we need to have it. Everyone deals with their share of unique customer requests. Perhaps the most common is referencing a Purchase Order number on the freight invoice. Or a Job or Order number. Again, I don’t know why (although I have my suspicions) nor do I care, but they are my customers requests and in order to get paid I had better comply with them. If you are my chosen supplier to do this work, you will have to comply as well. It is relatively painless……isn’t it?
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we have a customer whose reciver asks for a CLEAN copy of my ACE manifest before they assign a dock...
not really sure what this does - but if it gets my truck in / offloaded / out ... I will give you an extra piece of paper
 
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loaders said:
Whenever the carrier gets around to sending out his invoice, we ask that a copy of the signed Bill of Lading be attached. Again, we are not asking for this because of some strange or archaic obsession with paperwork. A certain number of our clients request that we send them a signed Bill of Lading with our invoice. I don’t know why they ask for it, nor do I really care, but if I want them to pay me (and then in turn we pay the carrier), we need to have it. Everyone deals with their share of unique customer requests. Perhaps the most common is referencing a Purchase Order number on the freight invoice. Or a Job or Order number. Again, I don’t know why (although I have my suspicions) nor do I care, but they are my customers requests and in order to get paid I had better comply with them. If you are my chosen supplier to do this work, you will have to comply as well. It is relatively painless……isn’t it?
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Of course this makes total sense to me. More and more often though my email exchanges are like
"load delivered"

Reply
Send POD ASAP.

I just don't get why.
 
JACKBURTON said:
Of course this makes total sense to me. More and more often though my email exchanges are like
"load delivered"

Reply
Send POD ASAP.

I just don't get why.
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They need the POD to bill out right away as they carry no float in the bank. Good luck getting paid or wait a hell of a long time to get paid
 
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Can people be deported for fraud? Double brokering is a form a fraud. Contact the RCMP for clarification. Maybe threat of deportation would stop most of them.
 
Whitie said:
Want to stop double brokering?......Deal direct with customers.......
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Well that isn't always an option and there are plenty of good brokers out there. As we all become more aware of the bad ones or the ones who say they are a truck and sub out we should out them. That's what helps. But you can't always work directly with the client most carriers need a broker at times.
 
One of the solution ( not to stop but at least to try and slow it down ) is Due Dilligence when onboarding a new carrier.
There's a lot of tools ( here first, of course ) to help checking on a new carrier's profiles and background.

Taking the time to do so will improve the problematic a lot.

Just my 2 cents.

Have a great long weekend!
 
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misto27 said:
One of the solution ( not to stop but at least to try and slow it down ) is Due Dilligence when onboarding a new carrier.
There's a lot of tools ( here first, of course ) to help checking on a new carrier's profiles and background.

Taking the time to do so will improve the problematic a lot.

Just my 2 cents.

Have a great long weekend!
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Yes agreed need to make sure all i dotted and T cross and all accurate
 
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