Did a shipment on May 5th with:
Genesis Express & Logistics
3126 Devon Road
Windsor, ON
N8X 4L2
As per pur argreement with the dispaticher we faxed the invoice and BOL over May 6th.
Called June 26th for payment details.
Accounts payable said she never received the invoice.
Faxed her a copy.
She faxed over a note stating that this customer requires the original BOL and that she required and original. Payment would be made by her to us once they received payment from their customer.
Went and looked on the confirmation and no where does it state that they required the original for us to be paid for this order.
As the carrier we do not provide originals to anyone.
Called her back over the course of the next week 3 times asking her to call me back.
No returned phone call.
Called again this morning and asked to speak to her manager.
Guy came on the phone and said that he needed the original to be mailed to him and that once he was paid we would be paid.
I said you can't hold payment from us until you get paid and demand the original when it was never agreed upon in the first place.
He answer to me "watch me"
I told him that I would bill his customer directly and put him in small claims court.
His answer was "Good Luck with that"
It is only a $200.00 shipment. But he will never get the original.
This was our first and last shipment with them.
Genesis Express & Logistics
3126 Devon Road
Windsor, ON
N8X 4L2
As per pur argreement with the dispaticher we faxed the invoice and BOL over May 6th.
Called June 26th for payment details.
Accounts payable said she never received the invoice.
Faxed her a copy.
She faxed over a note stating that this customer requires the original BOL and that she required and original. Payment would be made by her to us once they received payment from their customer.
Went and looked on the confirmation and no where does it state that they required the original for us to be paid for this order.
As the carrier we do not provide originals to anyone.
Called her back over the course of the next week 3 times asking her to call me back.
No returned phone call.
Called again this morning and asked to speak to her manager.
Guy came on the phone and said that he needed the original to be mailed to him and that once he was paid we would be paid.
I said you can't hold payment from us until you get paid and demand the original when it was never agreed upon in the first place.
He answer to me "watch me"
I told him that I would bill his customer directly and put him in small claims court.
His answer was "Good Luck with that"
It is only a $200.00 shipment. But he will never get the original.
This was our first and last shipment with them.
