I only had one experience with these guys, I picked up an order from them in Montreal back in 2008, driver got there and they gave the wrong address I called them and they were no help at all. I called the number they had and it was correct and got correct address wasn't even in the same city and sent driver to go get it. I was told I would get a miss pick up/redirect and was told no problem, called and called for revise never got it. Oh and we dropped it on their dock and it was going to BC and it had another carrier marked on the bill as well.
So they went on our DNU list.