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So I'm building an LTL run back from northeast Ohio to GTA this fine afternoon. Using nothing but loadlink. (what an amazing business model my employer has huh.)
Anyhow I secure a couple of orders. I get one picked up this morning. I get another booked. The day is actually going all right for this truck. The second load gets faxed over to me. I need two more loads though to make it right. I book a third load, one that HAS TO get back for delivery this afternoon. Ok, pay for it then. And you got it. They begrudgingly agree to a slightly better than LTL but certainly not expedite rate. I explain to them that at that rate, I can't just send my truck and get their freight and come in. I need this other load that I have booked too. But I assure them, I can bring the truck in for delivery this aft with everything on board. Then guess what happens. The order confirmation takes a while coming to me. Time passes. I call, asking for my load sheet. They tell me yeah yeah just get your truck going.
So the load sheet shows up, the one that HAS TO get in for delivery this afternoon. Well guess what. Same load as the other one I'm headed for. So I first call the broker that HAD TO get it in for tonight. I tell them ok I just got your load sheet, and well I can't get this in for this afternoon. The dispatch lady went ape sh_t and tore me a new @sshoooole. Explaining that I'd screwed her, not leaving her enough time to get another truck on it and get it in. She didn't even slightly bother with WHY I couldn't get it in this afternoon. I just let her finish, smirking behind the phone. Once she finished I said "well I have something to tell you that's going to invalidate everything you just said." Then I proceeded to explain that I had received the same load from her and another broker, and if she had sent me the load sheet sooner it would have been identified sooner, and that since I THOUGHT I had three loads but evidently only actually have TWO, the revenue isn't there to just bring the truck in. Her tune changed. I gave her the name of the dispatcher and company of the other broker. Then I called the other broker and told them the same info.
End result is both have cancelled the load with me, that freight now has no chance to make it in for this afternoon (if it was actually needed) and I've got a hell of a pissed off O/O in northern Ohio right now.
In hindsight I should have ran the load with my mouth shut and billed both brokers. I know how that would have gone though. Next thing you know we get a cheque from neither.
And you brokers stare down your nose at us truckers, as though we're the problem. For shame. Maybe in the absence of some of this fu_ckery you expose us to things wouldn't be so bad.
Anyhow I secure a couple of orders. I get one picked up this morning. I get another booked. The day is actually going all right for this truck. The second load gets faxed over to me. I need two more loads though to make it right. I book a third load, one that HAS TO get back for delivery this afternoon. Ok, pay for it then. And you got it. They begrudgingly agree to a slightly better than LTL but certainly not expedite rate. I explain to them that at that rate, I can't just send my truck and get their freight and come in. I need this other load that I have booked too. But I assure them, I can bring the truck in for delivery this aft with everything on board. Then guess what happens. The order confirmation takes a while coming to me. Time passes. I call, asking for my load sheet. They tell me yeah yeah just get your truck going.
So the load sheet shows up, the one that HAS TO get in for delivery this afternoon. Well guess what. Same load as the other one I'm headed for. So I first call the broker that HAD TO get it in for tonight. I tell them ok I just got your load sheet, and well I can't get this in for this afternoon. The dispatch lady went ape sh_t and tore me a new @sshoooole. Explaining that I'd screwed her, not leaving her enough time to get another truck on it and get it in. She didn't even slightly bother with WHY I couldn't get it in this afternoon. I just let her finish, smirking behind the phone. Once she finished I said "well I have something to tell you that's going to invalidate everything you just said." Then I proceeded to explain that I had received the same load from her and another broker, and if she had sent me the load sheet sooner it would have been identified sooner, and that since I THOUGHT I had three loads but evidently only actually have TWO, the revenue isn't there to just bring the truck in. Her tune changed. I gave her the name of the dispatcher and company of the other broker. Then I called the other broker and told them the same info.
End result is both have cancelled the load with me, that freight now has no chance to make it in for this afternoon (if it was actually needed) and I've got a hell of a pissed off O/O in northern Ohio right now.
In hindsight I should have ran the load with my mouth shut and billed both brokers. I know how that would have gone though. Next thing you know we get a cheque from neither.
And you brokers stare down your nose at us truckers, as though we're the problem. For shame. Maybe in the absence of some of this fu_ckery you expose us to things wouldn't be so bad.
