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New Policy for Handling Drivers
When a Driver reaches your terminal , greet him with a friendly smile , assist him from his truck , and get him a cup of coffee. ( If after 11am make it a cold beer ) Have him sign in and put his name at the top of the Board , no matter how many Drivers are ahead of him. ( Do not question him about the lady in the bunk )
IMMEDIATELY KISS HIS ASS ! Direct him to the Driver's Lounge and while he is playing the pinball maching or making a long distance phone call on the companies expense, have someone make out his log book for him.
If a load comes up and he doesn't want it, tell the shipper to stick it up his ass. ( Continue to educate your shippers to ship freight where the Drivers want to go and not where their Customers are located )
If , by some slim chance the Driver agrees to take the load , just follow these simple rules :
1) Fuel up his truck.
2) While he has his coffee have someone sit with him and look interested while he tells lies about all the $8000 dollar loads he has hauled in the last week, the girl's he has charmed the last few trips , and how he told his boss off last week
3) Check his oil and water, clean his windshield and mirrors, sweep out his truck and make up his bunk with fresh linen.
4) Give him any amount of cash advance that he wants , plus 10 per cent
5) Make sure the load he is picking up is not further than 2 blocks away and delivers not more than 2 miles from his house.
6) Take the truck , load it , chain and tarp if necessary and bring it back for inspection. IF he is not satisfied , do it again.
If he's not ready to leave, tell him that's ok, and gently assure him that he may deliver at his convenience. ( IF some nervy SOB shipper calls looking for his load , tell him he will get it when the Driver is damn good and ready )
When the Driver is ready to leave , have 10 loads waiting for him at his destination point to select from. Note: all loads must be going in the direction the Driver wants to go.
Kiss him good-bye , but leave him at the top of the Board in case he decides he does not want this load after all , and returns to the yard.
If he does return ,immediately give him a cash setllement for that load and start all over with step 1.
When a Driver reaches your terminal , greet him with a friendly smile , assist him from his truck , and get him a cup of coffee. ( If after 11am make it a cold beer ) Have him sign in and put his name at the top of the Board , no matter how many Drivers are ahead of him. ( Do not question him about the lady in the bunk )
IMMEDIATELY KISS HIS ASS ! Direct him to the Driver's Lounge and while he is playing the pinball maching or making a long distance phone call on the companies expense, have someone make out his log book for him.
If a load comes up and he doesn't want it, tell the shipper to stick it up his ass. ( Continue to educate your shippers to ship freight where the Drivers want to go and not where their Customers are located )
If , by some slim chance the Driver agrees to take the load , just follow these simple rules :
1) Fuel up his truck.
2) While he has his coffee have someone sit with him and look interested while he tells lies about all the $8000 dollar loads he has hauled in the last week, the girl's he has charmed the last few trips , and how he told his boss off last week
3) Check his oil and water, clean his windshield and mirrors, sweep out his truck and make up his bunk with fresh linen.
4) Give him any amount of cash advance that he wants , plus 10 per cent
5) Make sure the load he is picking up is not further than 2 blocks away and delivers not more than 2 miles from his house.
6) Take the truck , load it , chain and tarp if necessary and bring it back for inspection. IF he is not satisfied , do it again.
If he's not ready to leave, tell him that's ok, and gently assure him that he may deliver at his convenience. ( IF some nervy SOB shipper calls looking for his load , tell him he will get it when the Driver is damn good and ready )
When the Driver is ready to leave , have 10 loads waiting for him at his destination point to select from. Note: all loads must be going in the direction the Driver wants to go.
Kiss him good-bye , but leave him at the top of the Board in case he decides he does not want this load after all , and returns to the yard.
If he does return ,immediately give him a cash setllement for that load and start all over with step 1.
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