10
ET couldn't provide a pick-up ETA over the course of 2 days after being asked over email 7 times and called twice
Hot stinky garbage
Hot stinky garbage
That is code for we told you we had a truck on the day you wanted but really he was next day. Seen it happen more than once.Finally they've admitted that they've had a truck breakdown and were trying to pick-up with a truck coming from 2 states south
But usually if you have a breakdown you're upfront and honest with your customer
We have been seeing more of that lately. Promise a pick up day or a certain delivery day knowing full well they won’t be able to comply. I assume it is the result of the lack of available loads so some carriers will promise anything just to secure the load for themselves. Not a good way to develop a beneficial business relationship. Whoever said “honesty is the best policy” was really on to something.That is code for we told you we had a truck on the day you wanted but really he was next day. Seen it happen more than once.