I have had such a horrid experience with this carrier that I am stunned. We hired them for an LTL to the West Coast, and they provided a delivery date and time they could deliver the load, for which we then booked them with our customer; all good. The day of delivery comes; I check in the morning to ask if all is ok; they respond with no problem, good to go. Then the time of delivery comes, and not a word from them. I call, and no one answers the extension, or they do and transfer you to someone who can supposedly help, only to have the call dropped. No one emails until well after the appointment is missed, only to provide some crazy excuse. This scenario happened 3 days in a row! And when we asked for tracking, they told us they cannot provide it due to privacy issues! What privacy issues?
You guys can already tell what that all means; they move by RAIL, no doubt about it anymore.
So use uscanT at your own peril.
You guys can already tell what that all means; they move by RAIL, no doubt about it anymore.
So use uscanT at your own peril.