15
Dispatcher Rant for the Day
> >
> > I am apparently only here to be at the mercy of the driver, I work for
> > them not for the same company I get my paycheque from, and I have to
> > send them where they want, when they want, in the truck they want, in a
> > trailer that has been safety'd and inspected in the last 60 days,
> > delivering on their schedule, on their route, crossing sometime in the
> > middle of the night so they can call me at home and wake me and my
> > family up at 3am to say they have a clearance problem and explaining to
> > my wife how he was shortpaid on his last paycheque, to then find out
> > they can't cross into the mountains because they forgot their chains and
> > the only place to buy them is charging $750 U.S., and they don't take
> > TCH or Comcheque and only take cash which of course he does not have,
> > explaining he can get a great deal on getting his truck polished for a
> > bargain $250 to show off all the dented scratched and bent chrome he has
> > caused on the truck to make it easier to tell the boss he cracked the
> > fender, on his truck, ....and a car, of course that had the nerve to
> > cut him off as usual, only then to get pulled into an inspection
> > station to find he has a slightly rubbed airline and will not be
> > released until we pay some fly by night roadside assistance company
> > called Billy Joe Jimbob's Towing and Repair costing $300 for 5 minutes
> > work, $100 of which is going into the DOT inspectors pocket as a
> > kickback, to then get his logbook gone over with a finetooth comb and
> > finding he OOPS forgot to draw 1/4 inch line on a piece of paper causing
> > him to be put out of service for 12 hours, then messing up the show
> > freight I was supposed to deliver that day, which some cheap ass load
> > pimp is now telling me I'm not going to be paid for and will hold me
> > liable for any chargebacks, not knowing where the moron is because his
> > satellite mysteriously stops working, putting my remaining delivery back
> > by 3 days because some backwoods asshole that drives a forklift for a
> > living who think he's God reincarnate can't receive the one skid onto
> > his dock without an appointment and the only appointment is two days
> > away on Friday 5pm, ground level, no dock, single lane small driveway,
> > middle of a residential area, $75 U.S. cash lumper fee, waiting 2 hours
> > to be unloaded, to be empty at 7pm, driver then demanding a backhaul,
> > wanting his Air Conditioning fixed NOW! in the stifling 65 degree heat
> > because he can't sleep, and wants a layover for the weekend if we don't
> > find him a load, even though he left 36 hours later than he was supposed
> > to at the start of this adventure, then booking some cheap ass load just
> > to keep the truck moving and avoiding listening to the 250lb 6 year old
> > behind the wheel from whining your ear off, from some cheaper than
> > cheap, slimier than slimy double or triple brokering just crawling out
> > of the pond scumbag French frog load pimp working out of the basement of
> > his house, sitting on his ass on his couch with his feet on his desk in
> > front of the TV watching Oprah on satellite scarfing poutine and beer,
> > trying to pay you damn near close to $1 per mile, blind shipment, no
> > shipper or consignee address, driver to call some 800 number for his
> > dispatch that does not work from the U.S., with no paperwork,
> > overweight, does not clear at the border, coincidentally again after
> > another 3am phonecall at home on a Sunday, then fight with the customer
> > for a bond charge, eventually holding the freight ransom for payment
> > because their payment terms are 120days-never, driver then passing the
> > consignee on his way in, dropping his full load off in the middle of
> > the yard at your home terminal at 7am Monday morning because he is so
> > damned blind and inept he cant hit the huge 20 foot open space he parked
> > in front of, tires all spiked to rat shit and flat, bends his bumper,
> > pulls off a respectable 4.5 mpg on the truck for which he wants a raise,
> > to find out later he OOPS took the bond paperwork home with him 100
> > miles away, and the last thing you hear from him through the dispatch
> > window for what seems to take an eternity, smelling like $5 whore, is
> > 'can I take the truck home?', 'I need an advance', 'deposit my cheque
> > for me', 'I can't go for my drug test for another 30 days', 'did I
> > mention I got a speeding ticket?', and best of all 'I CAN'T GO OUT UNTIL
> > FRIDAY BECAUSE I AM TOO TIRED!'
> >
> > I am apparently only here to be at the mercy of the driver, I work for
> > them not for the same company I get my paycheque from, and I have to
> > send them where they want, when they want, in the truck they want, in a
> > trailer that has been safety'd and inspected in the last 60 days,
> > delivering on their schedule, on their route, crossing sometime in the
> > middle of the night so they can call me at home and wake me and my
> > family up at 3am to say they have a clearance problem and explaining to
> > my wife how he was shortpaid on his last paycheque, to then find out
> > they can't cross into the mountains because they forgot their chains and
> > the only place to buy them is charging $750 U.S., and they don't take
> > TCH or Comcheque and only take cash which of course he does not have,
> > explaining he can get a great deal on getting his truck polished for a
> > bargain $250 to show off all the dented scratched and bent chrome he has
> > caused on the truck to make it easier to tell the boss he cracked the
> > fender, on his truck, ....and a car, of course that had the nerve to
> > cut him off as usual, only then to get pulled into an inspection
> > station to find he has a slightly rubbed airline and will not be
> > released until we pay some fly by night roadside assistance company
> > called Billy Joe Jimbob's Towing and Repair costing $300 for 5 minutes
> > work, $100 of which is going into the DOT inspectors pocket as a
> > kickback, to then get his logbook gone over with a finetooth comb and
> > finding he OOPS forgot to draw 1/4 inch line on a piece of paper causing
> > him to be put out of service for 12 hours, then messing up the show
> > freight I was supposed to deliver that day, which some cheap ass load
> > pimp is now telling me I'm not going to be paid for and will hold me
> > liable for any chargebacks, not knowing where the moron is because his
> > satellite mysteriously stops working, putting my remaining delivery back
> > by 3 days because some backwoods asshole that drives a forklift for a
> > living who think he's God reincarnate can't receive the one skid onto
> > his dock without an appointment and the only appointment is two days
> > away on Friday 5pm, ground level, no dock, single lane small driveway,
> > middle of a residential area, $75 U.S. cash lumper fee, waiting 2 hours
> > to be unloaded, to be empty at 7pm, driver then demanding a backhaul,
> > wanting his Air Conditioning fixed NOW! in the stifling 65 degree heat
> > because he can't sleep, and wants a layover for the weekend if we don't
> > find him a load, even though he left 36 hours later than he was supposed
> > to at the start of this adventure, then booking some cheap ass load just
> > to keep the truck moving and avoiding listening to the 250lb 6 year old
> > behind the wheel from whining your ear off, from some cheaper than
> > cheap, slimier than slimy double or triple brokering just crawling out
> > of the pond scumbag French frog load pimp working out of the basement of
> > his house, sitting on his ass on his couch with his feet on his desk in
> > front of the TV watching Oprah on satellite scarfing poutine and beer,
> > trying to pay you damn near close to $1 per mile, blind shipment, no
> > shipper or consignee address, driver to call some 800 number for his
> > dispatch that does not work from the U.S., with no paperwork,
> > overweight, does not clear at the border, coincidentally again after
> > another 3am phonecall at home on a Sunday, then fight with the customer
> > for a bond charge, eventually holding the freight ransom for payment
> > because their payment terms are 120days-never, driver then passing the
> > consignee on his way in, dropping his full load off in the middle of
> > the yard at your home terminal at 7am Monday morning because he is so
> > damned blind and inept he cant hit the huge 20 foot open space he parked
> > in front of, tires all spiked to rat shit and flat, bends his bumper,
> > pulls off a respectable 4.5 mpg on the truck for which he wants a raise,
> > to find out later he OOPS took the bond paperwork home with him 100
> > miles away, and the last thing you hear from him through the dispatch
> > window for what seems to take an eternity, smelling like $5 whore, is
> > 'can I take the truck home?', 'I need an advance', 'deposit my cheque
> > for me', 'I can't go for my drug test for another 30 days', 'did I
> > mention I got a speeding ticket?', and best of all 'I CAN'T GO OUT UNTIL
> > FRIDAY BECAUSE I AM TOO TIRED!'