C.H. Robinson - Currency Issue

[MarkD]

Beware of this new "Business Strategy". It seems if you don't specifically make them write Canadian funds on their confirmation - some agents (Lorne) will pay you in the weaker currency. My load booked through the PQ office on a load picking up in Ontario and delivering in Alberta has been paid to me in U.S. funds and it's my fault for assuming it was Canadian funds LOL.

I guess I should be happy that since there's no indication as to currency on the confirmation - they didn't pick pesos.

 

[alx]

currency

Not quite sure of the legality of that.

Domestic move, issuer of contract between you is from Toronto, ON.

I cannot see how they can use another country's currency, even if their client is paying them that way.

You are not dealing directly with his client.

 

[AccountsReceivable@DRC]

MarkD,

We also were paid by C.H. in US funds for a few CDN moves....

I put a STOP to this right away by doing the following:

Any invoices we have for C.H. Robinson are not mailed out. I now upload all invoices/POD's to their website C.H. Robinson

If you are not setup - GET SETUP with a login. This is so much easier and we are now paid for loads within 15 days. The account has improved immensely since we implemented this new invoice upload system - and it is so easy to do. When you start to enter your invoice details (invoice# and dollar amount) - there is a tab for currency - simply change it from the US default to CDN. Save yourself the mailing cost also!

Problem solved....

 

[alx]

drc

We are also set up with them that way. Although we opt for the quick pay option , where they let you cut your own T check (they mail a bunch to you) within 48 hrs. All for an astronomical 1.5% discount.

 

[Jim L]

All CH Robinson load sheets are in US$ unless denoted on their load sheet as C$9999.99. The C before the dollar sign denotes CDN$. When you receive the load sheet, ensure it is there or call the office that you booked it with to change it. I find that most agents/offices work well with getting this clarified.

I have tried to change the currency before as shown above but it doesn't always work. The agent/office usually has to approve the change if there is anything different before it is paid out and that may delay payment.

 

[thebluffs1]

I find all of the short pay, denied accessorials, and currency games have vanished since we simply mandated the policy of no CH Robinson freight on our trucks. I must say, its worked well, we definitely haven't suffered from either a rate or a equipment utilization perspective.