ByExpress Logistics

jonny-chicken

jonny-chicken

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Jun 24, 2009
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Having trouble collecting from this company, invoice is nearly 80 days old, voicemails are not being returned.

ByExpress Logistics
2678 Lancaster Road
Ottawa, Ontario

Owner is unavailable, cannot even get a message to him according to Kalvin in Dispatch.

Anyone dealt with them or have any information on payment trends? This is my first and now last time moving a load for them.
 
Other threads:

http://www.insidetransport.com/moan-groan/10948-property-damage.html

http://www.insidetransport.com/rumor-mill/10883-dispatchers-byexpress.html

http://www.insidetransport.com/repo...-broker/6168-byexpress-ottawa-alexandria.html

http://www.insidetransport.com/index.php?threads/byexpress.11455/page-2#post-35598

I dealt with Omar a few years back, he helped me with a claim:

Omar Khan
Director of Operations
C:\Users\michaelm\AppData\Local\Temp\msohtmlclip1\01\clip_image001.jpg
Transportation Logistics Warehousing P Save a tree. Please don't print this e-mail unless it's really necessary.
2678 Lancaster Road
Ottawa, ON, Canada
K1B 4T7
T:613-739-3000 ext. 205
F:613-5231684
www.byexpress.com

Maybe he's still there, maybe he can help?

Keep well,

Mike
 
Last edited:
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Thanks for the info guys.

I think Omar is still there and probably aware now, as I cc'd their receivables email address and when I got the read receipt back it had spread to two other email addresses, one of which was for Omar Khan. He must not have been in the office when I called this morning, because I made sure to ask to speak with the highest ranking manager in the office. I was told by Kalvin that there are no managers, only dispatchers and the owner who is not there.

The accounting email address is the one I have on file too.

We received an email from them back on July 21 stating that our cheque had been mailed the day before.

When I emailed them today I replied to that old email and asked for payment status. I got a response from Manoj Mahajan, same person who sent the email on July 21. In today's email, Manoj stated the following:

************************************************************
Cheque will be in mail by Friday or before but for sure this week.

I have put that under payment que and this will be on priority.

Best Regards,

Manoj Mahajan

Accounts Payable
***********************************************************

Not only dishonest, but pretty dumb too imo... :confused:
 
Thanks for the info KBCR. I will contact her if my current plan falls apart.

I have spoken to Omar Khan (thanks for the tip MikeJR) and although our conversation was not a pleasant one, I believe he understands my position now and what might be the result of continued non-payment.

I am sending in a courier to pickup my cheque today.
 
Dealt with Omar. Not a good impression for me. Took 121 days to be paid. Pre payment for sure for anyone reading.
 
They certainly double broker but they usually paid me on time. I stopped dealing with them few months ago.
 
ANYONE still dealing with BYEEXPRESS
they owe us since april
no one is picking up phone
emails come back with this message:
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

ACCOUNTING@BYEXPRESS.COM
host mx1c11.megamailservers.com [69.49.101.234]
SMTP error from remote mail server after MAIL FROM:<dispatch@nationaltrans.ca>:
550 5.7.1 H:IPI [199.16.131.163] Connection originating from an IP address with a poor reputation.
 
I called them this morning to see if they could cover a flatbed load but they said no and gave me another contact to call. I got a voice mail on first call. On the second call I hit extension 2 and got a live person.
 
Only did 1 load for them last year.

Took 94 days to get paid and we got a bit of run around.
 
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