Business Internet Connection

jonny-chicken

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Jun 24, 2009
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Well, this is probably not necessarily a question about "new" technology, but I though this the most appropriate place to post such a question...

Where are you buying your internet access from?

Any issues?

How about the cost?

We are currently running on a DSL system with Bell and paying about $100 a month. I always have complaints about low internet speeds from our staff and I have had several outages in the past couple months.

I am looking to get away from this and want to see what everyone else is doing.

Thanks!
 
I could give you some tips:
1. Where are you located?
2. What is your current internet plan?
3. Is your VOIP also running on the same internet?
4. Do you have any servers running on the same internet?
 
JC,

I hear you, as we approached the 20+ employee range, we found that our Bell DSL line was not able to bear the bandwith we needed. Emails - many with attachments, servers running hourly differential backups, clients accessing online BOL's stored on our servers, etc...). There's no Fiber out here (yet) so we went wireless.

Depending on where you are, the 'standard' service providers we all know (and mostly hate) on the basic services offer you a 'best service' deal where basically if all of your neighbours, other companies on your street are gobbling up bandwith, you get lower speeds... When there is an issue, you hold for 30+ minutes to speak to someone and then they fix your issue 'when they feel like it'. Absolutely, if you are in an area where your provider can offer you a superior service (for example dedicated fiber) you will get guaranteed service and guaranteed bandwith. Expect to pay 5x or 10x your current budget.

I was convinced as my wife works at an internet/phone service wholesaler to go wireless (I can see the tower from the edge of our parking lot). I've got 10 Mbps/up and 10 Mbps/down which is a heck of a lot faster than the DSL we had prior and it ain't breaking the bank. Plus, when we need to go 20/20, 50/50 or 100/100 all we have to do is ask and they'll crank it up (for more $ of course).

Call or email me and I'll put you in touch with her if you like.

Keep well,
Mike
 
Thanks MikeJr. I am in Hamilton so we should have all the latest technology available in terms of Fiber, so I probably won't go wireless, but sounds like you have a nice setup for a rural area. Just not sure who to turn to, wondering what others are using in the area.

YoungTea:

1. Hamilton
2. Bell DSL ... speedtest says I am getting about 4 mbps download speed and about 0.4 mbps upload speed....
3. Don't have VOIP, we are on an old-school Nortel Phone system with standard Bell lines... but looking into making the move to VOIP as well...
4. No servers on the internet here... Our website is hosted externally and we basically use internet for Email, web surfing, and various web connected software, like the LINK.

Thanks.
 
Thanks MikeJr. I am in Hamilton so we should have all the latest technology available in terms of Fiber, so I probably won't go wireless, but sounds like you have a nice setup for a rural area. Just not sure who to turn to, wondering what others are using in the area.

YoungTea:

1. Hamilton
2. Bell DSL ... speedtest says I am getting about 4 mbps download speed and about 0.4 mbps upload speed....
3. Don't have VOIP, we are on an old-school Nortel Phone system with standard Bell lines... but looking into making the move to VOIP as well...
4. No servers on the internet here... Our website is hosted externally and we basically use internet for Email, web surfing, and various web connected software, like the LINK.

Thanks.

If you are moving to VOIP you will need to consider that each voip phone requires 0.5 mbps upload for internet. So 3-4 phones and you need atleast 2-3 mbps upload.

In terms of your use I would stay with DSL, because you will be connected directly to a hub, so you don't get any peak time slow downs. You don't need fiber based on your requirements.

I would just call bell and increase your speed to 25/1 or whatever they can offer you. It might only cost you $10-20 more.
 
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