We started in 2005 and we have refused from day 1 to do business with CHR (and also Landstar), because of their policies.
Both companies call virtually on a daily basis to inquire as to why we won't do business with them... They get the same answer everytime.
#1- Change your contract so that I keep control of my trucks (ever read the fine print?). They say the same thing everytime. Its just words that their lawyers had to put in there. Doesn't mean anything. Don't worry about it. Well, if it doesn't mean anything, then change it....
#2- Give decent rates so I don't have to argue and fight just to break even.
I understand that everyone has a cheap customer and that sometimes rates in some areas really suck but if I have to constantly spend 20 minutes each and every call justifying to CHR or Landstar when they're rates are unacceptable, well, I'm sorry, I just don't have that kind of time or patience.
I don't know about the rest of you but our business needs around $2.25 per running mile (not per loaded mile) to break even, factoring a profit factor. And yes, we do factor a profit in our expenses. Contrary to some beliefs, profit is not a 4 letter word
Just my 2 cents worth... Now its back to work for me...