We booked a load with someone names Natalie @ Wave Carriers in Mississauga, but the phone # we were given (other than Natalie's cell #) appears to not be in service 905-303-8411 and no one is responding to their dispatch@wavecarriers.com email. I googled and got 2 other phone #s off their website all with the 905-303 start but they are all disconnected. I've got a bad feeling about this, anyone heard anything or have any info? I couldn't get a hold of Natalie, it kept ringing and ringing and her Rogers voicemail conveniently isn't set up???
Anyone Have Experience with Wave Carriers in Mississauga?
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Shakey
Site Supporter
30
WAVE CARRIERS
Hi Just a quick FYI - some people are posing as Wave Carriers. They are using Wave Carriers paperwork and steal shipments. Please be very careful and double check all your informations before giving something to a new carrier.... Wave Carriers is actually good - but not the persons posing as...
insidetransport.com
Wave Carriers Ltd
Sunny & Lucky. Should have known better. 1st load with these guys and we get a late Friday service failure via email . BS
insidetransport.com
Thanks, I saw those too but was hoping maybe there was something newer (praying to the Gods!). I was told that ECapital would be sending me their invoice however Ecapital seems to have rejected it back to them . . . all of their documents in the carrier package have different addresses which is even sketchier . . . my load was delivered but I need the paperwork from them to send to my customer. . . at least as of right now I'm not out of pocket. Fingers crossed!
Shakey
Site Supporter
30
I just left a message for them, apparently it was delivered but I want to know who delivered it because I'm fairly confident it wasn't Wave Carriers. Trying to see if they kept a copy of the POD which might state the actual carriers name or if they can remember at all . . .
Shakey
Site Supporter
30
Exactly. I have no problem paying the actual carrier who did the work, I just don't want to end up getting screwed. That happened to me last year with Great White North. Ended up paying twice, once to GWN and then to the actual carrier after legal proceedings . . . $$$$ I'll be damned if that happens again!!
We had a shipment that was tendered to Wave, when we received the POD there was a different carriers PARS sticker on it. They tried to use the story that it was there subsidiary company. The load was factored, we advised the factoring company of the issue and if they were able to legally link the 2 companies and/or owners we would issue payment. We were never supplied satisfactory proof...
Yeah, they notified us that they wanted waiting time too, which is fine if everything is legit. I called the factoring company and they said they rejected the invoice (I really just need the POD to verify who did the work so i can bill/pay accordingly). I'm waiting to hear back from their account rep as to why they rejected it. But the phone # they had on file for them was one of the #s that was disconnected when i called earlier. . .
Yeah that phone number on the link is out of service, that's the number I found online on their website. I have a different 647 # for them, but it's easy enough to get a new number. The physical address on the invoice is a residential address in Brampton, but their website has 2 different addresses listed one in Bolton and one in Mississauga. I finally got the POD from them and there are no obvious signs of it being double brokered ie. other carrier names/stamps...
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They're bound to call you for payment, maybe at that time you can address your concerns.
Thankfully the goods were delivered; imagine the headache if it wasn't.
Thankfully the goods were delivered; imagine the headache if it wasn't.
1
Hello Mr Broker.
We have provided you tracking, border clearance and everything you have asked for. 77F4 is our sister company in Nova Scotia. This load was done by our truck. You haven’t been replying to our emails or calls and the invoice is still overdue from 3 months.
FYI we replied to you on the same day. Natalie gave you her cellphone# over the email on the day of pickup.We gave you multiple updates the day this load picked up and delivered. We delivered it on time and updated you on time. I don’t see what the issue is?
We have provided you tracking, border clearance and everything you have asked for. 77F4 is our sister company in Nova Scotia. This load was done by our truck. You haven’t been replying to our emails or calls and the invoice is still overdue from 3 months.
FYI we replied to you on the same day. Natalie gave you her cellphone# over the email on the day of pickup.We gave you multiple updates the day this load picked up and delivered. We delivered it on time and updated you on time. I don’t see what the issue is?
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With the ever increasing incidents of double brokering and other types of transportation fraud, I have instructed our staff to hold any invoices that show the slightest discrepancy in carrier name, address or customs paperwork. Fortunately, the vast majority of our partners are legitimate, professional operators and their invoices are always paid within terms. I have to admit that hearing the words “sister company” would automatically place their invoice into the “hold” pile, awaiting further clarification. If I wanted a “sister” company to haul my freight, I would have contracted with them.
Shakey
Site Supporter
30
Adding to loaders point, did you give them copies of your sister companies authorities and insurance so they could do their own due diligence on them?