A little whiney? More like extreme. I had the pleasure of dealing with her on a shipment that had some delivery complications and rather then working with me on it and resolving the issue she just whined every phone call. I was ready to freak. Finally got it offloaded and now today she calls me asking why we use a PO box. Then goes off telling me everyone who uses a PO box is crook. Conversation ended with me telling her to fax, email, send it to our physical address, send it to my home address. Do whatever you want just send it and get this over with. I will not use now unless I have no other options to avoid the hassle.
Happy Monday!