Afterhour fraud

martinwizz

martinwizz

Active Member
Mar 3, 2010
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Letting you know. Seems like infos from US loadboards triggers a new type of fraudsters: afterhour extra charge requirements. In my case, they were looking for lumper fees, pretending they were hauling a load that was posted on loadboards, with a refernce number that matches the one we send out to loadboards, not our internal order numbers.. Although poorly executed, time might come where they will come well prepared and fool your employee who wants to quickly get rid of that call while they are busy doing something else.

We have got 2 of those calls in the last couple of months. Be aware friends
 
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martinwizz said:
Letting you know. Seems like infos from US loadboards triggers a new type of fraudsters: afterhour extra charge requirements. In my case, they were looking for lumper fees, pretending they were hauling a load that was posted on loadboards, with a refernce number that matches the one we send out to loadboards, not our internal order numbers.. Although poorly executed, time might come where they will come well prepared and fool your employee who wants to quickly get rid of that call while they are busy doing something else.

We have got 2 of those calls in the last couple of months. Be aware friends
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just so I understand - they call after hours for lumper fees to be transferred on EFS or something right away?
 
it must be where he was heading into, but I stopped his asking quickly: There is no chance there is a lumper fees where you deliver , sir. Then, he said let me check with my boss and disconected before finishing the sentence. Today the number is disconnected and was initiated with a Florida phone number.
 
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We have experienced a similar scam scenario with trucks at a shop. On at least 5 occasions we have had a truck in a truckstop shop to get something fixed like a tire. We are aware that the driver is there and expect the driver to call to finalize the bill. The dispatcher gets a call stating they are the shop operator, at the correct location and even has the unit number of the affected unit. They say that the tire is fixed and the bill is $XXX.XX and please give me an EFS code. They know all the particulars, which tire, which position. They need payment to close the invoice and send it and the driver on their way. Moments later we get the call from the driver with a different amount.
It ended up being a guy walking around the truck stop (probably on their 34 hr break) and calls our company. He has scoped it out and knows his stuff. He has obviously been successful at this and calls just as they are putting the last few touches on the repair. He might even be parked right in front of the shop.
We now have a policy that the EFS number goes to the driver only. This twarted the issues on the second and subsequent events. Once we tell the guy that we are sending it to the driver the guy makes a groan and knows he's not getting anywhere with us.
 
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