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While clearing out my office last year, to allow my second in command to take over the big chair, I came across all my old three ring binders with names and phone numbers of all the old trucking companies we used to deal with. Those days it was all phone and fax. What we take for granted as a simple 5 second transaction now, used to take considerably longer. Remaining on hold, having to call back because all the lines were busy, writing out, or if you were really advanced, printing the load confirmation so you could walk over to the fax machine and send it off. God, how did we ever get anything done!
The extra minutes it took to negotiate these transactions also helped to build relationships with a lot of people.While clearing out my office last year, to allow my second in command to take over the big chair, I came across all my old three ring binders with names and phone numbers of all the old trucking companies we used to deal with. Those days it was all phone and fax. What we take for granted as a simple 5 second transaction now, used to take considerably longer. Remaining on hold, having to call back because all the lines were busy, writing out, or if you were really advanced, printing the load confirmation so you could walk over to the fax machine and send it off. God, how did we ever get anything done!
Exactly! You knew a name and the voice that went with it. Today it is unfortunately, a less personal business.The extra minutes it took to negotiate these transactions also helped to build relationships with a lot of people.
A lost art today.
Back in the day, I used to have 3 phones on my desk, and, a brick Nokia cell phone. All beside the stacks of Mapart Atlas'... Amazing....outside of issues like yesterday we could almost run our business without either now.While clearing out my office last year, to allow my second in command to take over the big chair, I came across all my old three ring binders with names and phone numbers of all the old trucking companies we used to deal with. Those days it was all phone and fax. What we take for granted as a simple 5 second transaction now, used to take considerably longer. Remaining on hold, having to call back because all the lines were busy, writing out, or if you were really advanced, printing the load confirmation so you could walk over to the fax machine and send it off. God, how did we ever get anything done!
our Jrs were stationed near the the dry erase boards 3- 4x6 across the wall. We used to hand them sheets of paper with the shipment particulars on them to be listed on the "available freight" board before they got divided into the "loads built" board...oh, lets not forget the 18 hour Fridays doing it all. Now I get threats on a Thursday freight will be pulled if we don't have it cleared by noon on a Friday because we cant afford to rearrange the loads if we are going home at 5...truly, I say about the young bloods today...If they only knew...LOLI remember the people sitting closest to the fax machine gritting their teeth when the receivers fax was busy because it would redial, and redial, and redial until it finally went through. I think our machine was set to 5 or so attempts before it would print out a form that indicated your fax was not successful. And you better remember to resend that one, or else your carrier didn't get your load confirmation.
We put the junior people near the fax and the senior people got to sit further away. The big boss was the only one with walls and a door so he didn't have to hear the machine.
Good old days,
Mike