Highway setup asking for ELD integration

[Pinktruck4]

Hey guys sorry if this is the wrong subsection!

Hoping to get everyone's opinion on this, maybe I am misunderstanding

A lot of carriers and load pimps are using HIGHWAY to connect to people who will do loads for them.
Bison and Cat have both told me they will not be able to use our company if we do not integrate our ELD with highway
On the set up it says they will verify our equipment and "recent activity"



I've always asked for clarification because no one can quite explain why the integration is needed or how it will be used.

Am I misunderstanding or is it exactly what it looks like and they can have access to go look at all of our companies ELD's?
Has anyone done this?

 

[Jim L]

Am I misunderstanding or is it exactly what it looks like and they can have access to go look at all of our companies ELD's?
Has anyone done this?

Highway will have visibility of all your ELD devices 24/7. They will poll your ELD provider on a regular basis to get every GPS datapoint created by each and every one. Make no mistake, if you proceed with allowing this connection, all your sensitive data will be in the hands of Highway' AI bots to do what they will and the possibilities are endless.

• They will be able to match the carrier's GPS positions with a broker's load sheet to see exactly where the pickup and delivery is.
• They will be able to see all your own customers pickup and delivery locations. Carrier A loads out of this location 12 times per week and we do not have it linked with a broker on our side. We are selling this to the highest bidder.
• They will be able to see and report if you're efficient with your fleet and could possibly report this to their customers(brokers).
• They will be able to tell their customers if your exact truck that just got put on a load was in the shop 6 times in the last 2 months.
• They will be able to sell the Brokers information to potential new brokers. Just imagine - Broker A ships out of this location 12 times per week. Do you want the address Broker B?

This is not by mistake. Data is king in this AI world and Highway is exploiting the opportunity. Remember, the carrier pays Highway nothing and therefore Highway does not have a business relationship or any fiduciary duty to protect the information they acquire from a carrier. Highway can sell this information to the highest bidder without recourse. Highway can sell the linked and derived information it creates by linking Broker supplied data and carrier data, and nobody would be able to prove it unless the scumbag buyer admits to it.

I get it, brokers are dying out there because of bad actors, stating they are carriers, are stealing their freight. Highway may be a good tool to source data from numerous brokers on weather a carrier is legit or not, or have negative occurrences, but the collection of the ELD data is another level.
I can agree if it is just RMIS version 2 reborn but the ELD is a hard no.

SAY NO TO HIGHWAY AND THE COLLECTION OF YOUR SENSITIVE ELD DATA.

 

[Gr8Loads]

Its not as bad as it seems, and although Jim has a few valid points from a point of view of both carrier and broker we find a lot of value in Highway. They are among the most advanced in Fraud prevention.

We have noticed a huge trend in carriers from Alberta specifically, booking shipments for their friends. Highway helps us prevent it since we see exactly where each carrier is located ( as long as their ELD is setup). Highway also puts together a very detailed profile about carriers, with insurance, equipment, inspections. Not sure where repairs fall into place, never seen equipment maintenance there, but that would also be very good to know.

Again Im just tell you my opinion, like everything else in this world, unless you are doing something sketchy there shouldnt be a reason to be concerned. On the other hand, Data and privacy are a real concern for many - and I totally see where they are coming from.

 

[Jim L]

Its not as bad as it seems, and although Jim has a few valid points from a point of view of both carrier and broker we find a lot of value in Highway. They are among the most advanced in Fraud prevention.

We have noticed a huge trend in carriers from Alberta specifically, booking shipments for their friends. Highway helps us prevent it since we see exactly where each carrier is located ( as long as their ELD is setup). Highway also puts together a very detailed profile about carriers, with insurance, equipment, inspections. Not sure where repairs fall into place, never seen equipment maintenance there, but that would also be very good to know.

Again Im just tell you my opinion, like everything else in this world, unless you are doing something sketchy there shouldnt be a reason to be concerned. On the other hand, Data and privacy are a real concern for many - and I totally see where they are coming from.

Like I said, RMIS version 2 is fine. Collecting and reporting on the carrier profile is not the issue here. A carrier with less than desirable metrics should be identified. Crowd sourcing a carrier's reputation is also that comes with the territory of HIGHWAY. Should someone post that Carrier XYZ double brokered it should be available to the other users of HIGHWAY. Once again, I have no issues with this.

My issue is the collection of every data point, 24/7, from every ELD in the fleet weather it pertains to a brokered load or not. There is way too much data there that can be gleamed and misconstrued as something that it is not. That is where I was going with the maintenance. Let's say you book my truck 1234 but HIGHWAY has tracked it as being in the shop quite a bit over the previous month, that may sway your opinion in a negative way that may be now irrelevant. That is where I was going with your (the broker) data. Now HIGHWAY knows where the carrier is picking up and delivering and how often. Do you want someone else to know that Carrier XYZ is pickup up at SHIPPER X 12 times per week? Do you want them to potentially share that with other brokers?

I'm also not a big fan of HIGHWAY requiring the personal address of all my employees. Currently my employees routinely need to take a selfie and snap a picture of their driver's license to login. If they block the personal address with a post-it they get denied login. Not cool at all.

The privacy statement is so terribly vague that they can get away with selling any data and the carrier, the HIGHWAY customer, the broker or anyone would not be able to prove that the data is gone. Even if it was specifically stated I wouldn't trust it.

 

[Fr8Guru]

We use Highway.

I will say the data is collects is extreme. And there is no way to by pass it.

If I was to send Jim a load or a few other members on this site, I would just send it to him if I could. I couldn't care less about his ELD/tracking or anything. I know it's going to be in good hands.

However, the US domestic market is truly on fire when it comes to fraud and that is 90% of my business. Highway has saved me from countless problems by flagging problems early with bad actors.

It's been worth every penny.

 

[Jim L]

I have been successful in convincing some brokers to allow me to be setup without the requirement of ELD tracking. It is an option that most brokers, or should I say the employee booking the load, does not know about.
@Fr8Guru do you know that ELD is an option? Are you ok with HIGHWAY gleaming the specific point to point data from the carriers you use and possibly selling your load details to a 3rd party? Would you set someone up without the need for ELD if you had a business relationship or had a face to face meeting (like in the good ol days)?

 

[Fr8Guru]

I don't have a choice in 99% of cases. We are too big and the mandate is Highway or nothing. In very specific circumstances, we've been able to by-pass, but its not the norm.

But absolutely, I'd love to be able to go with a handshake. I had a 1% situation occur last week where we set up a local Moncton carrier who helped with a cross dock. Everything was handled, load delivered before any paperwork was complete.

 

[artmax]

Wait until you get to the EIN verification

 

[truck05]

Highways was one of my favorites when having to get set up with a broker, it was quick and easy. Not too excited now that they need biometric data to get logged in.

Just curious what everyone is doing when you need to make corrections on the contracts in Highway/RMIS etc. Most of them are pretty generic, but I am seeing more and more trying to slide in extra clauses that may be beneficial to the broker but not for the carrier. Not that long ago it was just a matter of taking the red pen and ruler to the contract and have a conversation with the broker, but now there are no options for amendments.

Some days it seems like just silly stuff that you can let slide as it is usually a 1 off load, but there is always that chance it comes back to bite.

 

[artmax]

absolutely elated that they are introducing more barriers to entry - makes it difficult for shady players to game the system - whats the issue with biometric?

 

[truck05]

I have nothing to hide, again comes down to who has your data.

 

[Jim L]

absolutely elated that they are introducing more barriers to entry - makes it difficult for shady players to game the system - whats the issue with biometric?

What I do not understand is that I can log in to CRA, CBP, ACE, FMCSA, CBSA - all of them use a username and password with most requiring a 2FA. Nothing more. HIGHWAY requires the user to send their driver's license, front and back and a selfie. And don't try to put a post it over your personal address.

 

[JACKBURTON]

If I was to send Jim a load or a few other members on this site, I would just send it to him if I could. I couldn't care less about his ELD/tracking or anything. I know it's going to be in good hands.

That's cause your load tracer is basically a single minded terminator. Except instead of terminating, they exist to trace loads.

 

[YYZRIDER]

IMO- Giving your truck LIVE LOCATION to someone who is not related to your freight (in this case, highway) is a breach of the supply chain as per CTPAT guidelines.
Imagine how many people are watching your high-value Copper load, where you stop, where you rest, which way you're going, and where you park it?
The times are like this that I am even afraid of giving my Yard address tbh.
I see this every day with first-time load bookings, and they want you to see your entire fleet.
Big NO. Like you (brokers) have trust issues, we have trust issues too.

Rule# 1 - To access my fleet, I have to be your DEDICATED Carrier- Minimum 5 shipments per week with 3 months of continuous work no exceptions.
Two claims (produce loads) I had in the past involved the broker and shipper, who were aware of loading hot product but didn't let us pulp it.

 

[YYZRIDER]

We use Highway.

I will say the data is collects is extreme. And there is no way to by pass it.

If I was to send Jim a load or a few other members on this site, I would just send it to him if I could. I couldn't care less about his ELD/tracking or anything. I know it's going to be in good hands.

However, the US domestic market is truly on fire when it comes to fraud and that is 90% of my business. Highway has saved me from countless problems by flagging problems early with bad actors.

It's been worth every penny.

@Fr8Guru, with all due respect, can you ask live tracking from JB Hunt, Prime, ABF, and Old Dominion? I am sure not, because they have privacy to protect, plus they are brand names.
The same goes for any other transportation company. There are bad carriers and THERE ARE good carriers too. You have to stay and work with good carriers even if they charge $1 extra.
In the long run, it's worth it and less headache.
i have one customer who sends me a Rate sheet typed in the email body. Once the load is given, he doesn't ask anything, and the load is delivered. There is only one thing between us, which is TRUST, and unfortunately, you cannot buy it; one has to build it.
Where I have CAT Global in my system, it wants to track my entire fleet and does not pay for 120 days!! Or maybe never.

 

[Fr8Guru]

@Fr8Guru, with all due respect, can you ask live tracking from JB Hunt, Prime, ABF, and Old Dominion? I am sure not, because they have privacy to protect, plus they are brand names.
The same goes for any other transportation company. There are bad carriers and THERE ARE good carriers too. You have to stay and work with good carriers even if they charge $1 extra.
In the long run, it's worth it and less headache.
i have one customer who sends me a Rate sheet typed in the email body. Once the load is given, he doesn't ask anything, and the load is delivered. There is only one thing between us, which is TRUST, and unfortunately, you cannot buy it; one has to build it.
Where I have CAT Global in my system, it wants to track my entire fleet and does not pay for 120 days!! Or maybe never.

Ultimately, you choose how you do business and what is successful for you. I am not going to sit here and say you are right or wrong.

I know how we operate and we are extremely successful, fighting technology is a losing a battle.

 

[and1920]

Listen, I am going to be honest here it may be a pain with these ELD connections however as a broker I will tell you many customers simply require this and without we wouldn't get any loads it's the new reality. I understand your approach but this is the new reality and as technology grows we must adapt... as the saying goes adapt or die.

 

[Fr8Guru]

Listen, I am going to be honest here it may be a pain with these ELD connections however as a broker I will tell you many customers simply require this and without we wouldn't get any loads it's the new reality. I understand your approach but this is the new reality and as technology grows we must adapt... as the saying goes adapt or die.

This is facts.

 

[Rob]

Listen, I am going to be honest here it may be a pain with these ELD connections however as a broker I will tell you many customers simply require this and without we wouldn't get any loads it's the new reality. I understand your approach but this is the new reality and as technology grows we must adapt... as the saying goes adapt or die.

Broker clients sure must be different from carrier clients is all I can say. We bill over 100 direct clients and maybe two-three times a month one of them may actually ask if load is delivered picked up etc, Yet brokers clients need to know driver name dob address next of kin truck trailer info vin's finiacial company info and is truck on track to load that load we booked 32 seconds ago for pick up next week. Can I get the driver truck and trailer info. Sends us a tracking link the client needs it today to make sure you are on track for next Tuesday loading very very important, and did you get laid in the last week ( no I'm married) Funny how that happens. Usually I have found the cheaper the broker the worse they are to deal with tracing etc. Buck a mile brokers need all the above and more.

 

[artmax]

Not sure why everyone's complaining.

Brokerage Side - talking with my insurance provider - I have to have GPS tracking on all my brokered loads. It's not that difficult to write this down and ensure that it actually exists. One of my clients had their expensive oversized machinery commandeered by a carrier that decided to go out with a hurrah! (not a load that I brokered)

Dealing with such players in the game - yes, you're definitely right, I'd love to know who I'm dealing with and where the truck is. I'm not throwing mud at anyone, but this is the same as driver-facing dash-cams aren't there to see what you do after hours.

Carrier Side - I'm ELD-integrated with all major tracking platforms at an enterprise level - no, I don't have a lot of trucks - I hear a smile on the broker's face in the conversation when I tell them they can just input my carrier ID & truck number to see where their freight is at, and this also allows me to bid on freight UP carrier teams can't, win/win for me. The more barriers there are to freight - the more I win, I'd love to have 3P certified driver licenses, I'd love to have annual CDL drive test, I'd love to have a spelling and reading test as a part of every inspection, I'd love to have 3 year G license requirement before getting your AZ, I'd love to have the entire back-office to have geo-location requirements. I'd love to have random facility checks, bring it on, I'll pass all of these with flying colours. I'll sing the Canadian anthem while telling you about Johnny Appleseed and why the Coyote Places the Stars.