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VUK Transportation - Legit Carrier
- Thread starter BCBOY
- Start date
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We did mess up and gave FTL loads that were double brokered in bad faith to good carriers... I was only upset when Nick agreed to stop contacting my customer after I paid him, yet instead he continued to do so and what I felt was with the intention of making me look bad after almost 6 years of solid service for that customer with almost perfect shipments with my partner carriers. And he asked for their loads, in person, he went there in person, when I asked him to please not contact them further.. I try really hard to always do the right thing when put in bad situations, and in this one, I paid the carriers and unfortunately paid the scammers too.. And nobody was out anything at the end, but us and it was our mistake that I admitted my team made (I didn't actually book anything, my representative did, but it's my company and "it" rolls downhill..)
And by the way, yes incorporation date December 2013, average 250 loads per month. A few guys on here know me. They can speak up if they want.
And by the way, yes incorporation date December 2013, average 250 loads per month. A few guys on here know me. They can speak up if they want.
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I want to add also that I'm sorry to Nick.
I realize that you have a lot of overhead and you deserve an apology from me who was upset at the time.. But all you were trying to do is move your truck, and you did the work, and a good job too! I just wish you trusted me as much as I trusted you. I will never purposely screw somebody over and I consider myself an advocate for all in our industry who try to do good. Thanks. And Vuk is a good legit carrier.
I realize that you have a lot of overhead and you deserve an apology from me who was upset at the time.. But all you were trying to do is move your truck, and you did the work, and a good job too! I just wish you trusted me as much as I trusted you. I will never purposely screw somebody over and I consider myself an advocate for all in our industry who try to do good. Thanks. And Vuk is a good legit carrier.
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God Bless Alex, no hard feelings from our end. We did haul couple of loads for you before all of this and all was more than good.
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BCBOY is right you have to check the company you taking load from .
its carrier responsability to check all credits to be on safe side .
shipper can not to be charged againg for th same load its rediculs.
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Did you notice it happens very often now what is going on in transportation
too many new companies W brokerage triple brokerage no respect !!!
looks like you missed the rest of the thread....BTW its a brokers responsibility to vet their carriers before handing over loads to double brokers.
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I agree with MLCAR.. since I was involved in this thread.. I would like to add my two cents..
In my opinion, it is the Freight Broker's job to make sure they are not giving their customer's loads to scammers who don't have trucks.. We now have gone as far as to ask all new carriers to send us pictures of their trucks, pictures of the owners' driver's licence, a few trade references, and calling their insurance companies to find out how long they have been working with the carrier, checking safer web for inspections, and deep diving into it.... And it has been successful so far. And any legitimate company would be happy to comply. Not a single negative response yet. One carrier today was upset that I refused to work with them and at my request sent me pictures of their entire fleet, and some drivers and dispatchers giving me thumbs and even a video! LOL.... So it can be a positive experience if presented properly...
Also in my opinion, carriers should also be somewhat responsible to ensure they are not taking loads from scammers/double brokers.. Asking the person or company offering the load for some trade references, identification of the owner, a direct contact at their bank to get a reference from them, a copy of their business insurance and checking online the insurance companies' phone number, since every respectable business has insurance. And again, this practice can help all parties keep our industry safe(r).... taking it slower and making sure they aren't taking every load offered to them.
BTW, we have all been learning lots from this forum, and I am glad I am a part of it..
Thanks all..
In my opinion, it is the Freight Broker's job to make sure they are not giving their customer's loads to scammers who don't have trucks.. We now have gone as far as to ask all new carriers to send us pictures of their trucks, pictures of the owners' driver's licence, a few trade references, and calling their insurance companies to find out how long they have been working with the carrier, checking safer web for inspections, and deep diving into it.... And it has been successful so far. And any legitimate company would be happy to comply. Not a single negative response yet. One carrier today was upset that I refused to work with them and at my request sent me pictures of their entire fleet, and some drivers and dispatchers giving me thumbs and even a video! LOL.... So it can be a positive experience if presented properly...
Also in my opinion, carriers should also be somewhat responsible to ensure they are not taking loads from scammers/double brokers.. Asking the person or company offering the load for some trade references, identification of the owner, a direct contact at their bank to get a reference from them, a copy of their business insurance and checking online the insurance companies' phone number, since every respectable business has insurance. And again, this practice can help all parties keep our industry safe(r).... taking it slower and making sure they aren't taking every load offered to them.
BTW, we have all been learning lots from this forum, and I am glad I am a part of it..
Thanks all..
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"What in the world made you onboard FTL trans and give them 4 loads Alex? You forgot to mention that you gave them multiple loads and not only one. When carrier is stuck and has a hard time moving the truck, that is when more in depth checks are suffering. Drivers being unhappy to sit and wait, layovers, lost revenue, etc... Broker has way more time and less pressure to validate the carriers being used and prevent double brokerage. Broker only has a pressure of covering the load itself, you don't have to thing about 10 other things like asset carrier does."
As a broker I'm annoyed by Vuk's comments and this only reinforces my belief that there is a parent / child relationship between the 3PL and Carrier – the 3PL being the parent and the Carrier the child.
According to Vuk there is a greater onus on the broker to properly vet the carrier than there is on the carrier to properly vet the customer. Both Vuk and the Broker set up FTL Trans but the only the Broker is responsible for their actions. Vuk absolves himself of any responsibility through some mental gymnastics by claiming being under the pressure of having trucks and drivers and 10 other things to think about,
What in the world made Vuk onboard FTL Trans as a customer? Was it the pressure of having unhappy drivers and trucks sitting or knowing that in the end Vuk can be sloppy with their vetting and make the broker, shipper or receiver pay twice.
The pressure of trying to cover your truck or cover 4 loads from the customer is when SOPs are bypassed and our judgment is compromised, seemly ok for carriers but not for brokers.
Grumpy Thursday rant over
As a broker I'm annoyed by Vuk's comments and this only reinforces my belief that there is a parent / child relationship between the 3PL and Carrier – the 3PL being the parent and the Carrier the child.
According to Vuk there is a greater onus on the broker to properly vet the carrier than there is on the carrier to properly vet the customer. Both Vuk and the Broker set up FTL Trans but the only the Broker is responsible for their actions. Vuk absolves himself of any responsibility through some mental gymnastics by claiming being under the pressure of having trucks and drivers and 10 other things to think about,
What in the world made Vuk onboard FTL Trans as a customer? Was it the pressure of having unhappy drivers and trucks sitting or knowing that in the end Vuk can be sloppy with their vetting and make the broker, shipper or receiver pay twice.
The pressure of trying to cover your truck or cover 4 loads from the customer is when SOPs are bypassed and our judgment is compromised, seemly ok for carriers but not for brokers.
Grumpy Thursday rant over
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My reply was not in any way directed at you Nick. Not at all! My apologies if you thought that... My reply was for everyone to hopefully get some traction with asking our respective carriers to take more time vetting customers too. This forum is all about helping eachother.
My team booked those loads with FTL and I took full responsibility as you learned.
I wasn't vetting new and old carriers at that time leaving it up to my team. Totally my fault! I was too busy I guess... But I'm more involved again now of course trying to protect our carriers because everyone gets affected negatively when something like that happens..
Now, not a single new carrier or new customer now is allowed to be added to our database without my approval. Many team meetings..
And I totally understand what happened before with us and your position, and I hear you and know it's very difficult keeping drivers moving, and these scammers get more and more creative to steal from good hard working folks. I just wanted to do my part
I've always supported the drivers first..
My team booked those loads with FTL and I took full responsibility as you learned.
I wasn't vetting new and old carriers at that time leaving it up to my team. Totally my fault! I was too busy I guess... But I'm more involved again now of course trying to protect our carriers because everyone gets affected negatively when something like that happens..
Now, not a single new carrier or new customer now is allowed to be added to our database without my approval. Many team meetings..
And I totally understand what happened before with us and your position, and I hear you and know it's very difficult keeping drivers moving, and these scammers get more and more creative to steal from good hard working folks. I just wanted to do my part
I've always supported the drivers first..
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you can not avoid that . and specialy in this last few years . you will not know who did the load . this is the problem . the most legit company can do this to you . they close the door and there is problem .
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Say what you want to say but the law will side with the carrier that hauled the goods no matter who you think should have the responsibility of checking who they are doing business with. So doesn't matter if the carrier got the load from you or Kuldeep & CO , if the actual carrier isn't paid YOUR shipper will have to cough up the bucks again. So if you the broker who serves its client, want to protect the client then YOU have a greater responsibility of making sure you are hiring the right carrier. Of course, the actual carrier should do their due diligence but shit happens and when shit happens the carrier doesn't have as much to lose as you, the broker, and the client that you represent. The responsibility ultimately falls on those with the greatest risk. I rest my case.
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Yup... and it's a new world out there with four or five scammers for every legitimate operator. I'm not exaggerating either.. Had a guy named "Wes Paus" contact me today representing an outfit called Banana Express (you guessed it... they specialise in steel and heavy haul stuff... yes sir). Of course they require payment within 48 hours via ach..
This is a new form of scammers lol, now they are investing in .com domains instead of gmail, beware!
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