30
2
VANSH Trucking owes us for an invoice currently at 68 days. We have sent numerous emails - none have been responded to. We called today and was quickly cut off saying that their payment terms were 60 days. When we told them it was at 68 days they told us to resend the invoice. After sending the email and calling to follow up we were passed around and numerous calls dropped. Finally we got to someone in the AP department who told us that terms are 75 days. I told them that this needs to be resolved today via interac or I'm proceeding with other collection efforts.
Since then, I have found out that the load is double brokered. I am working on getting a hold of the original broker.
Since then, I have found out that the load is double brokered. I am working on getting a hold of the original broker.
5
I believe so. I have made a phone call and an email to the original broker and hope that they'll call me back.
**UPDATE*** They are offering trucks not loads...
From: USDISPATCH - VANSH TRUCKING <usdispatch@vanshtrucking.com>
Sent: Friday, May 24, 2024 9:22 AM
Subject: INBOUND-OUTBOUND TRUCKS 05/24
Good morning,
Please check availability of trucks below and let us know as soon as you can if you have loads available.
TODAY:
Toronto, ON to Los Angeles, CA – Reefer – Team Service
Toronto, ON to Salinas, CA – Reefer – Team Service
Los Angeles, CA to Toronto, ON – Reefer – Team Service
Stockton, CA to Toronto, ON – Reefer – Team Service
SATURDAY:
Salinas, CA to Toronto, ON – Reefer – Team Service
SUNDAY:
Salinas, CA to Toronto, ON – Reefer – Team Service
Thank You!
VANSH TRUCKING
PHONE: (365)-508-2355 Ext- 406
FAX: (866)-425-7077
EMAIL: usdispatch@VanshTrucking.com
From: USDISPATCH - VANSH TRUCKING <usdispatch@vanshtrucking.com>
Sent: Friday, May 24, 2024 9:22 AM
Subject: INBOUND-OUTBOUND TRUCKS 05/24
Good morning,
Please check availability of trucks below and let us know as soon as you can if you have loads available.
TODAY:
Toronto, ON to Los Angeles, CA – Reefer – Team Service
Toronto, ON to Salinas, CA – Reefer – Team Service
Los Angeles, CA to Toronto, ON – Reefer – Team Service
Stockton, CA to Toronto, ON – Reefer – Team Service
SATURDAY:
Salinas, CA to Toronto, ON – Reefer – Team Service
SUNDAY:
Salinas, CA to Toronto, ON – Reefer – Team Service
Thank You!
VANSH TRUCKING
PHONE: (365)-508-2355 Ext- 406
FAX: (866)-425-7077
EMAIL: usdispatch@VanshTrucking.com
Last edited:
5
5
Looks like they set up a 2nd company in 2022 same name but as an Alberta Inc.
2163583 Alberta Inc DBA Vansh Transportation.
MC1412263
DOT3863708
2163583 Alberta Inc DBA Vansh Transportation.
MC1412263
DOT3863708
30
I checked a few invoices from May and Vansh factors through eCapital Freight Factoring, Orillia ON
2
This guy here is not ready to listen at all, he just did the part of shipment from QC to ON and customer is aware about it and didnt even entertain him. A day prior to posting this, he was compensated. I really regret that once this was resolved, he never comment back once.
Don't make me out the be the bad person here because I didn't comment back that we finally got paid. But since you brought it up, I'll say my piece.
Yes, payment was made, finally, after numerous conversations with a number of VANSH staff who deferred and purposely delayed the payment process. It was later identified that the shipment was double brokered from QC to ON with final destination to BC. A final demand was made May 22, the date of the post, to VANSH to complete the payment by interac by the end of business or the original broker will be notified. Since the payment was not made, the original broker was contacted. He was very frustrated and was adamant that the complete shipment was to be done on VANSH equipment and not to be double brokered in any manner. The original broker contacted Siddarth who commented that it was taken care of which was not the case.
Yes, the 'customer' is aware but not until I told him and the 'customer' in no way expected this to happen or be implicated in a different carrier asking him to pay. My original post was on May 22 and payment was received on May 27th after a phone call from your company asking again for EFT information.
@sunny24272 , you and your team was given ample opportunity to pay this bill and avoid the whole hassle. Each time my staff called, your team asked again for EFT information and the invoice. When I got involved and made the demand that it gets resolved via interac by the end of the day your staff member just laughed and said, 'do what you want to do'. When I hear this, I don't hear an individual who is willing to get this done - it sounds like another brush off. A complaint was submitted to Loadlink by both myself and the original broker. Loadlink reached out to you to get this resolved and in my opinion is the reason why we got paid.
Your team double brokered this portion of the shipment without the consent or the knowledge of the original broker. Your team further exasperated the problem by not paying our invoice in a timely manner and strung us along with delay and stall tactics. Your team and the handling of this scenario is an example of some of issues that our industry has right now. You are part of the problem and others need to be made aware of it.
+1 to the DNU for many now I assume.
Thanks for taking the time to respond Jim! I wish more people in this industry provided detailed follow up like this. Proof is in the pudding! Great write up.
Thanks for taking the time to respond Jim! I wish more people in this industry provided detailed follow up like this. Proof is in the pudding! Great write up.