BEST TMS?

Michael Ludwig said:
Sounds like you're on the right track. There are so many out there that just "hope to hell it works out". As our industry continues to mature in this age of cyber technology, a carrier's security initiatives, practices, and policies are going to ever increasingly become a determining factor in the bid process.

I might have told this story already, but here goes again; I use a 3rd party IT vendor. They are very good at what they do and were confident we had adequate security in place. We, my IT peeps executive management and I, decided to commission a security test. Only myself and two people at the IT vendor knew this was going to happen. We paid a white-hat hacker to breach the system.

The results; On the fateful day the white-hat started at 10:00 AM. In 20 minutes he had access to the network. In 40 minutes he had control of the network. In 50 minutes he was into the bank accounts. In 80 minutes my IT vendor called and said "Hey we've had a breach of the system".

Pretty scary, right? In under an hour, all your money can be gone. And, you have no way to recover it.

Needless to say both our own security, and that our our IT vendor, have improved dramatically. No one will ever be able to stop a determined hacker, but making him want to move on to easier prey is the name of the game. It's like a group of people being chased by an angry bear. You don't have to be the fastest runner. You just don't want to be the slowest.
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Do you have a contact for a solid cyber security consultant?
 
Personnaly do not like Tailwind ( what we currently uses )
We cannot put any time in time out, only change the pickup/delivery appts so no reporting for the ontime.
Reports are so so.
Almost impossible to get any KPI
Have to click 25 times to get all the info on an order.
It's workable but a lot of clicking around.

I missed UFOS bit time.
 
misto27 said:
Personnaly do not like Tailwind ( what we currently uses )
We cannot put any time in time out, only change the pickup/delivery appts so no reporting for the ontime.
Reports are so so.
Almost impossible to get any KPI
Have to click 25 times to get all the info on an order.
It's workable but a lot of clicking around.

I missed UFOS bit time.
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Tailwind is horrible if you are looking to scale, it's a great stepping stone for small brokerage and carrier operations but it's really not built for larger operations no matter how much they say it is.
 
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LrgCar said:
Tailwind is horrible if you are looking to scale, it's a great stepping stone for small brokerage and carrier operations but it's really not built for larger operations no matter how much they say it is.
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Thank you! I'm happy to see i'm not the only one thinking that.
 
Used Transplus Fleet Manager since around 2001-2002- great product, but customer service experience has steadily deteriorated under new ownership, even as features have been added and strengthened. I've gone from not looking at all to actively looking for a TMS with functionality and a customer support team that remembers that customers are their revenue stream.
 
RR is not good at all- we use it on asset side. The fact that they are throwing amazon and uber gift cards at you to listen to their pitch should be the first red flag...
 
NotForHire said:
RR is not good at all- we use it on asset side. The fact that they are throwing amazon and uber gift cards at you to listen to their pitch should be the first red flag...
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Break it down for us if you don't mind, RR is currently at the top 3 on our list, don't want to make a mistake. We are looking for our asset side.
 
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We are testing out TrueTMS, so far so good. They have their own driver app, for communication and POD capture. Works for what we need so far. Will update once the trial is done.
 
TMLJ13 said:
TransPlus reporting and analytics are almost non existent. Day to day easy to use. TMW reporting is excellent. Day to Day, not so much.
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I agree 100% the reporting in Fleetmanger is no good. I used TMW in the past and it far superior for an asset based company looking at unit movement reports etc.
 
tonyt said:
Highly recommend steering clear of anything from Trimble
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Hi @tonyt, can you elaborate on this? I'm using TMW as a 3PL and have lots of issues with it. Just curious on your perspective.

On the plus side, it does multi-currency (many other platforms could not handle this approx. 8 years ago), integrated accounting and document storage. There are lots of functions we don't use that are specific to a truck company.
 
AgentSmith said:
Hi @tonyt, can you elaborate on this? I'm using TMW as a 3PL and have lots of issues with it. Just curious on your perspective.

On the plus side, it does multi-currency (many other platforms could not handle this approx. 8 years ago), integrated accounting and document storage. There are lots of functions we don't use that are specific to a truck company.
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Suites or truckmate?
 
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