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Curious to know if anyone else on the board is running into issues with multiple fraudulent transactions appearing on their BVD statement after their cybersecurity issue at the end of June?
BVD Petroleum fraudulent charges
- Thread starter thebluffs1
- Start date
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We are seeing about $65,000-80000 of charges in the last two month that were made on cards where the units in question were nowhere near the alleged fueling location (generally not even in the same state or province). All of the fraudulent charges were made at Petro pass locations using our BVD account information and all of this happened since BVD/Suncors cyber event. So far, I'd give BVD a score of about 2 out of 10 in terms of owning their cyber security issue and a score of 0 out of 10 for follow up and responsiveness.
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interesting given that they are telling us that we "are the only client having these fraudulent charges". I don't believe it to be honest. PM me if you wish.
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I'm glad you posted this as they have my people believing the same thing, so they think its our driver stealing fuel.
It's only been posted to one card so far, to the tune of $6000 over two days.
I assume there will be more coming. We requested an investigation be opened, complete with obtaining video surveillance footage from the truck stops.
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Yes. Our transactions occurred at North York, Hornby, Dixie & Drew Rd and Brampton.
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Bingo !!!
We had this happen about 24 months ago with Husky cards. One (or more) of your cards was skimmed while one of your people were fuelling at a GTA location.
The card number(s) were sold to another carrier, and most likely if you check the transaction dates, most, if not all, took place over a weekend.
What has occurred is a crime, but here's the problem, at least in our case ... we attempted to report the crime to our local OPP detachment. The "officer" that took the report told me I had to contact the police departments in all the locations where the card number was used. Each of those police departments said that was not correct, and OPP HQ in Orillia said that was not correct. The staff sergeant at the local detachment said his officer would take the report, but wouldn't do anything about it ... "You have insurance right?".
I am not sure if Husky launched an investigation, but my guess would be no, they did not, as I never heard another word about it after I had proved via GPS locations, and historical transactions that the card in question was nowhere near the locations at the time of the fraudulent transactions.
This entire fiasco spawned Refueling Rule # 1.
Refueling Rule # 1:
a) No driver is to fuel their truck in the GTA at any fueling facility, under any circumstances. You will be terminated for breaking this rule.
b) No owner-operator is to fuel their truck in the GTA. You will be held responsible for all charges to your card whether legal or illegal.
There is no good reason to ever have to fuel a truck in the GTA.
We had this happen about 24 months ago with Husky cards. One (or more) of your cards was skimmed while one of your people were fuelling at a GTA location.
The card number(s) were sold to another carrier, and most likely if you check the transaction dates, most, if not all, took place over a weekend.
What has occurred is a crime, but here's the problem, at least in our case ... we attempted to report the crime to our local OPP detachment. The "officer" that took the report told me I had to contact the police departments in all the locations where the card number was used. Each of those police departments said that was not correct, and OPP HQ in Orillia said that was not correct. The staff sergeant at the local detachment said his officer would take the report, but wouldn't do anything about it ... "You have insurance right?".
I am not sure if Husky launched an investigation, but my guess would be no, they did not, as I never heard another word about it after I had proved via GPS locations, and historical transactions that the card in question was nowhere near the locations at the time of the fraudulent transactions.
This entire fiasco spawned Refueling Rule # 1.
Refueling Rule # 1:
a) No driver is to fuel their truck in the GTA at any fueling facility, under any circumstances. You will be terminated for breaking this rule.
b) No owner-operator is to fuel their truck in the GTA. You will be held responsible for all charges to your card whether legal or illegal.
There is no good reason to ever have to fuel a truck in the GTA.
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Actually, it only started after the Suncor /BVD data breach in June - the issue is on their internal billing system on the account, not any physical cards.
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When I call the rep hes trying to tell me its from other fill ups that didnt register... I asked for all the recording of the trucks filling up at those times and nothing from him.. Brutal
We are switching to the flying J cards now.... F BVD and the scam....
We are switching to the flying J cards now.... F BVD and the scam....
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Gee buying up card numbers. Now there sounds like a way to haul this cheap shit and still be able to make money. I would venture a guess as to who may be the carrier (s) buying up the numbers and say they are based in Peel Region and say no problem buddy a lot. Turning Canada into the 3rd world shithole they wanted to leave for a better life. To all the good honest carriers in Peel region it is maybe time for some self policing as i am sure someone knows who is pulling the scam.
Seems like BVD is the common denominator here, we use super pass and we are waiting for some statements to come up to track our usage but nothing too out of the ordinary. We have our cards heavily restricted to make sure the cards are used only for fueling at certain liters and certain days of the week. In a pinch we use a back up card but that stays locked too till authorized.
Was this in Canada only, or Ontario only or even in USA as well? Any pacific area it happened?
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so far all of the fraudulent transactions that BVD has invoiced us for are transactions at Petro Pass locations in Ontario, none of which we use for truck fuelling in actual fact.
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300K plus in fraud charges here. On one card over two months. And the worst part is how these people are trying to put it all on us. STAY AWAY OR RUN. Let me know if need lawyer representation