I disagree with this somewhat. I've held freight only when invoices reached the triple digits days outstanding and I received the run around time and time again in regards to how to get paid. Unfortunately there are some unscrupulous brokers that will do anything they can to avoid paying carriers for services they provide. There's something seriously wrong when two parties can profit from services provided and the guy doing the actual work gets stiffed sometimes for months on end and might not get paid at all. It isn't pretty, I don't like doing it I just want to make sure I'm paid at the end of the day.Holding freight hostage is extremely unprofessional and unethical. It only belongs in the realm of kidnappers, desperadoes, scoundrels, and other low-life scum who do not deserve membership in our industry, or any other for that matter. Although no one enjoys feeling the cold, hard steel of "having a gun to your head", you are doing the right thing....keep them calm, pay them what they want and then, once your freight is released, sing as loud as you can from the highest rafters about how bad they are. Just like rats, companies like this hate having the spotlight on them. They much prefer to scurry about in the shadows. going about their nefarious activities.
The only way the insurance company can move forward is they would have to talk to you first and once you tell them what is happening they will not proceed. Call the cops on anything today and see if they respond, they will say it's a civil matter and take it to court (actually been told that by the police). We've got 90 employee families to feed and we have owners to answer to if they are stupid enough to give us a load when they haven't paid for another f*ck em we will get our money. By the way nothing illegal cannot afford the fuel from our yard to the delivery address.
I am in Canada, unfortunately for us it did work this time. That had to do with how urgent the freight was to get to destination and how big the customer was. We don't usually trust carriers we haven't used for things like this but we were in a pinch and learned a lessonPSA ------IN CANADA THIS STYLE OF BUSINESS DOES NOT WORK- MAYBE WHERE YOU'RE FROM DOING STUFF LIKE THIS IS OKAY, BUT NOT HERE! -
EVERY TIME NJ CALLS MY LINE FOR LOADS I WASTE AS MUCH OF THEIR TIME AS I CAN AND THEN I TELL THEM I CANT WORK WITH THEM BECAUSE THEY ARE SCAMMERS - IT WORKS EVERY TIME
Call the Peel Regional Police, it is 100% illegal to hold freight for payment. Payment is a civil matter and not a legal matter. We had a situation where a carrier was late for his appointment on a Friday (not a great situation I understand 100%), and without authorization returned the freight to Canada inbond. He then tried to hold our customers freight hostage and demand money for returning the freight to Canada, the bond fee, as well as an absorbent amount of storage fees. Long story short after a call from the Peel Regional Police he agreed to return the freight to the initial intended Consignee in the US, less bond fees, less return fee and less any storage...Karen is a WITCH. We had them pick something up going LTL.
They said they could deliver by the date and time we needed. They waited until the day before to let us know they were not able to fill their truck so it would not be going out until a week from the day it NEEDED to deliver. We rushed and got someone else on it to pick it up and now Karen is holding the freight hostage and REFUSING to give it to another driver that we have sent in.
Definitely will NEVER use again and will advise EVERYONE to not use them again. She is stating we need to do an EFT for the full amount before she will release the freight.
Personally I would have fought the bond fee all together seeing as it wasn't authorized. But that was basically what happened and we got our freight. However it was Karen who called the police on a manger of ours that went over to give her a cheque. She claimed he broke into her office and hit her too. Thankfully she had cameras and that was the first thing the cops said they wanted to look at.Call the Peel Regional Police, it is 100% illegal to hold freight for payment. Payment is a civil matter and not a legal matter. We had a situation where a carrier was late for his appointment on a Friday (not a grat situation I understand 100%), and without authorization returned the freight to Canada inbond. He then tried to hold our customers freight hostage and demand money for returning the freight to Canada, the bind fee, as well as an absorbent amount of storage fees. Long story short after a call from the Peel Regional Police he agreed to return the freight to the initial intended Consignee, less bond fees, less return fee and less any storage...