Thoughts??

PackRat

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May 26, 2008
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Good afternoon all,

I guess it's that time of year AND a result of the current business levels....BUT....I've had two different companies advise that we have some invoices outstanding from last year. One company had two invoices...one from March 2023 and one from April 2023. The second had one invoice from March 2023. First company is a regular supplier and knows we pay all invoices in 30 days upon receipt so they obviously just ignored it until now...the second company this was the last move they did for us and never billed it by the looks of it....so....With that background...what are everyone's thoughts on trying to collect invoices that old?
TIA.
PR
 
We are paying them all but we have not billed them to our customer yet either. Just to answer both questions above.
 
Should be no problem then. Without question, the tardy billers should clean up their accounting department. I find it is usually those people who complain loudest about not having any money….no wonder!
 
Invoice your customer and once you receive the invoice from your supplier age & pay as per your regular terms.
 
Short answer.. bill your customer post haste and pay your suppliers' invoices post haste. I would also call your customer to let them know there's an invoice coming for work from early last year...that way there's less chance of confusion and further delay.

Lastly, I'd review my billing procedures to include followup on amounts owing and outstanding.
 
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We are paying them all but we have not billed them to our customer yet either. Just to answer both questions above.

You and the tardy biller are both in the same boat here. You as the broker should be making sure you are receiving PODS/Invoices on time to bill your client and the supplier should look at their accounting practices too. Things happen everyone misses a bill here, no one should have an issue paying for an old invoice because it wasn't sent on time, i would however age it from the day received and not services rendered.
 
I have a rule of keeping all shipments in a folder until they're totally done - that includes pickup, delivery, invoiced, and collected payment... I then transfer them to a 2nd folder while I wait for the carrier to invoice me. Generally I hang tight per usual, but if I haven't gotten it within 3 weeks of delivery I start sending reminders. I will generally send three reminders, once a week or so, and then if it still doesn't come, I just do my usually file closing process. I will still pay the invoice if received, but I just stop reminding the carrier about it as I feel three reminders should really be sufficient.
 
I have a rule of keeping all shipments in a folder until they're totally done - that includes pickup, delivery, invoiced, and collected payment... I then transfer them to a 2nd folder while I wait for the carrier to invoice me. Generally I hang tight per usual, but if I haven't gotten it within 3 weeks of delivery I start sending reminders. I will generally send three reminders, once a week or so, and then if it still doesn't come, I just do my usually file closing process. I will still pay the invoice if received, but I just stop reminding the carrier about it as I feel three reminders should really be sufficient.
I agree, the old-school way is the better way. Unfortunately, most companies streamline their process and take several steps away from the equation.
 
Yeah, I like the old-school way, easy to keep track of things, and generally eliminates the potential for problems down the road. e.g. collecting on an old invoice
 
Reminders are definitely necessary, we run into carriers every so often that mispell the domain name or possibly they sent it and it went to our junk mailbox for whatever reason. All it takes is a quick follow-up email but it could save a lot of time and money.
 
From a legal standpoint, in Canada, a carrier can invoice up to 2 years* after the shipment date, and can commence a proceeding within that 2* year period. After 2* years, the carrier can still invoice but cannot proceed through the courts to enforce.

In the States, I believe it is up to 9 months to invoice.

*3 years in PEI
 
*3 years in PEI
so technically speaking if the carrier is registered in PEI, they would fall under this? even if they are operating out of ON? not that it should take 3 years to invoice but I'm starting to see why more and more of these carriers are registering out of province, it makes sense.
 
so technically speaking if the carrier is registered in PEI, they would fall under this? even if they are operating out of ON? not that it should take 3 years to invoice but I'm starting to see why more and more of these carriers are registering out of province, it makes sense.

I'm sure they never knew about this perk, eh..
Insurance, plates, some other overhead expences, yes, agree.
 
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