Be very nervous. They did a load for us and there was some customs issues with clearing. We of course understood there would be extra charges, but they required $1000 for the issues and refused to deliver. Then I found out the whole reason for the customs problem was because the driver did not know how to cross and was giving the wrong paper work. Victoria will cry when things don't go smooth and they have no idea what they are doing. She even asked me to call customs and ask them not to inspect the trailer, but according to her she has years of experience