Routex International has multiple Load Link complaints 3 PLUS, we are pushing the link to give Routex an ultimatum to either pay us or the link NEEDS to REVOKE their privileges.
Tom Lebarron
Tom,
Are you a TransCore Link Logistics Customer (or owner, or part owner)?
I will at this time assume your answer is 'no'. If 'yes', please disregard the rant below and accept my apologies.
You do understand that TransCore Link Logistics provides a variety of software and services to its customers and really is accountable only to its customers and to its owners.
To the customer - an ethical and moral obligation to accept and monitor the practices of all customers and of course to do it's best to prevent service disruptions.
To the owner(s) - to be as profitable as possible in providing its products/services.
Why should they be obligated to act on complaints from you? To be honest with you, we’ve been a customer of theirs since day 1 (literally) and I have a hard time understanding why they would even discuss with a non-customer confidential information about customers, pending investigations or in house procedures… I’m inclined to call in and complain to them about doing so.
Don’t get me wrong,
I admire your persistence in attempting to collect on your customers behalf and do hope you are successful for every single account that hires your services. I have distaste for people that never intend to pay, we’ve all been burned at one time or another…
I just can’t read another post where you are instructing another company how to run their business and what they ‘need’ to do immediately… Please stop.
If you want to make a real impact to ‘stop the delinquents’ from opening new businesses after closing a bankrupt one, lobby an MP to enforce stricter laws in order to JAIL those that double broker without paying the hauling carrier or to enforce carrier freight bills as a ‘secure creditor’ for those contracting a carrier for services (brokers, manufacturers, shippers, etc...) but don’t try and hold Link accountable for all the shysters, they do try their best to filter the ‘good’ companies from the ‘bad’ ones.
To all members, I’m sorry if I’ve broken the member terms and conditions (directing my comments at a specific member in a negative way) but I had to say what the bulk of us have been thinking for some time… I hope Admin can forgive me…
Keep well,
Mike