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Canada has lots of trees and the pulp and paper industry keeps a lot of people working and a lot of trucks rolling.. Cut em down they grow back.
Refusing to accept invoices by email?...
- Thread starter F1 Freight
- Start date
So we all agree that the practice of physically dropping off original PODs and invoices is costly, inefficient and annoying, but some customers insist on this approach and we're all hungry for business so we do what we have to do. I have no problem with that decision as long as the additional direct (postage) and indirect (inefficiency) is considered and the true profit is still justifiable. The true question is, how many of us have the stones to refuse the load if the customer doesn't pay more for making us jump through hoops?
Years ago I had a customer who would not receive invoices by fax. Was a fairly large client and it was becoming a bit of a pain since every else did and it added one more step to our daily invoicing. One day during a sales visit I finally asked him what the problem was. He finally said that he didn't think it was up to him to pay for the paper and our attempt at expediency and cost savings was at his expense. A cheap but honest response. I returned about an hour later with a case of paper which would cover a lifetime of our invoices and an agreement to allow us to fax him. $30.00 solved the problem forever.
Like most issues in business, it about the money.
Like most issues in business, it about the money.
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I just had to tell another carrier that they will need to send me the paperwork by mail... haahahaa... I promise, I'm not trying to delay payment... haahaa...
It is because of the poor quality of the scanned bol... I'm not really fussy or anything, but this bol came over nearly all black... Not sure why anyone would send something like that...
Anyway... just thought I'd post, because I now see why some might need the originals... but just this time for me...
It is because of the poor quality of the scanned bol... I'm not really fussy or anything, but this bol came over nearly all black... Not sure why anyone would send something like that...
Anyway... just thought I'd post, because I now see why some might need the originals... but just this time for me...
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So, I heard back from this other carrier with the dark paperwork...
Apparently, they "don't mail originals"... But they will get me a clear copy somehow... We'll see...
In the meantime, I will just delay payment! haahahaa....
Apparently, they "don't mail originals"... But they will get me a clear copy somehow... We'll see...
In the meantime, I will just delay payment! haahahaa....