We set them up in 2022 and they have done over a dozen loads for us
I had them on a load late last year, truck broke down after loading and before departing, smelled like BS and I suspected the driver just did not want to leave over the holidays.
Once rolling the team made great time and Raven provided good communication. I expected more delays intransit but they delivered per the agreement. I was very surprised how it worked out. This load had to move and we were well in red on it as Ravan demanded a premium.
Your experience may vary and it would be helpful if contributors like @Canadia posted details and not meaningless statements