Rad Bull Transport - Montreal

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Anyone ever deal with Rad Bull Transport out of Montreal lately? How are they as far as service is concerned ?
 
Hey Danny,

I'll have to tell you Friday as we booked our first shipment with them for pickup tomorrow, delivery Friday.

Keep well,
Mike
 
I wish I had a better update.
My load's been missing since Friday when it didn't deliver. Carrier no longer answering the phone.
Bah,
Mike
 
I trusted my gut feeling on this one Mike and cancelled the load on them.
 
Unfortunately we are experiencing the same issue with Rad Bull Transport (9311-3181 Quebec Inc.). They picked up 2 pieces of equipment (1 forklift and 1 scissor lift) for us on Friday Feb. 6, 2015 in Vaudreuil, QC destined to Winnipeg, MB. My office spoke to Marcus (514-634-6661 or 514-443-9488) yesterday afternoon and he advised that the freight would be delivered today. All of our phone calls, e-mails and text messages have gone unanswered today and the 2 pieces of equipment have not been delivered.
 
Their insurance company has an open file and knows why you are calling when you call in. Not a great day for them I think.

Danny, I need a guy with your gut instincts. We should talk! :)

Keep well,
Mike
 
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Can you please post their full address and contact numbers (office & cell phones).

Are they on Link? If freight is missing and they are on Link - get them involved ASAP.
 
I have contacted link logistics and made a formal complaint. The insurance company Univesta has declined issuing a certificate and has stated the broker handling their file will not be returning until Feb. 12, 2015.

9311-8311 Quebec Inc. (Rad Bull Transport)
2100 rue Remembrance #205
Montreal, QC H8s 1X3
Tel: 514-634-6661
Fax: 514-634-1666
Cell: 514-443-9488
e-mail: radbulltransport@gmail.com
contact: Marcus or Ayane Said Sahal
 
Sounds like they are ripping off the name of another firm, Red Bull Transport. Even the original Red Bull isn't exactly what I would call a mark of excellence, but never known for this type of scheme.
 
Has anyone else noticed that the last four numbers of their phone and fax are the reverse of one another? Also, if you google the fax number, it comes up as a cell phone store / limousine service in Lachine - Cellu-Plus Inc.
Sounds pretty fishy to me..............
Sadly, we (this industry) have reached the point where we can no longer rely on references, insurance, bank account info, etc. In addition to all other "due diligence" checks, I now have to google all contact names and numbers just to verify the info that is on the paperwork in front of me. So tragic....
Also the company's business number is also listed as 9311-3181 Quebec Inc, rather than 9311-8311; according to yellowpages.ca:
http://www.yellowpages.ca/bus/Quebec/Lachine/9311-3181-Quebec-Inc/100789380.html

These guys like the "switch the numbers around" game....
 
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By checking Google maps ( never underestimate Google Maps! ) we see this address is actually Dyn Air.
Google says the same thing when typing the address
No MC number on their link profile. Only a NIR number ( Anyone has their MC number? Cannot find them on Safer also )
 
So, fun times.

I'll attempt to keep my update short, we'll see.

I'll save the coarse language about how we all work so hard for a small but fair share of the 'pie' and people like this simply take, drain and cost us all time and money.

The police:
Don't care at all. I called the department located purposely 2 blocks away from my shipper in case they had to drag their sorry asses to the shipper for an investigation. After nearly a half hour the officer finally agreed to take the documentation I had on the carrier, the shipment including machinery with serial #'s and 'maybe' call the shipper. Didn't know why I was calling if I wasn't pressing any charges. The guy is stealing truckloads from hard working businesses, who cares if I want to press charges? Our tax dollars hard at work (well, QC tax dollars hard at work).

The insurance company:
Jump through hoops to get to the right person. When you do, it's basically a open and closed case, cheque will likely be issued (it's over $60 000) without too much hesitation.

Moral of the story:
Criminals get away with this because the police don't care and because while the insurance company is forced to pay, they just increase rates to their clients to recuperate the payouts (costing your employer and my employer more every year when we protect our companies by purchasing insurance).

Keep well,
Mike
 
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MikeJr....at least the insurance company wasn't fictional! It would be a much worse scenario if you didn't have any recourse. Hope you get it all cleared up. Definitely not a fun situation to be in!
 
The Link is now posting an ad stating that Rad Bull Transport is NOT a Link subscriber.

Were they at one time? And if so, why doesn't the Link check out these companies better? Isn't that why we pay the big bucks to use their service?

Sorry to hear of your luck MikeJr. Hope you don't have to jump through any more hoops with the insurance company.

(I guess this explains why a shipper just took a bunch of pictures of a loaded backhoe on one of our trucks and the plates of the truck and trailer and the driver.)
 
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Frankly, I'm not surprised at all that the police were no help. Quebec continues to be a safe haven for these types of crooks. Last time I checked, FRAUD and THEFT were CRIMES. Also, if you don't speak french then you have no hope in hell. The police get quite upset and offended if you force them to speak english.
 
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Hi there,

This carrier was a link subscriber. The operation was set up specifically to pick up shipments that were of fair value and quick sell on the black market (construction equipment, materials, etc.). I've reviewed over a dozen pages of perfectly legitimate paperwork all with matching addresses, etc. Nothing was doctored and when you call their insurance company their policy is in good standing. How am I, Link or anyone else supposed to predict what this company was going to do? On paper, they are just as legitimate as any carrier we work with. We (and others) are a victim of a well organized criminal who knows how to open and present a legitimate carrier operation. They/he decided that Tuesday morning was the day to turn off the cell phone and disappear with everyones freight and their link account was shut down by 10:30AM. Transcore aren't the RCMP, they are people like you and me who check paperwork, call insurance companies to verify coverage and become a certificate holder before they allow clients to use their service. I'm sure their list of procedures for accepting carriers is more stringent than yours or mine.

The insurance company seems very helpful so I suspect all will be said and done 60-75 days from incident max.

The only thing that irks me about this entire situation is after speaking to the 'landlord' of the property listed on the truck ownership, business registration, insurance, etc... he advised that the criminal approached him to rent space in November but never put down a deposit, never signed a contract and does not have office space at his location. I wonder how he has all these documents then showing this address as his 'location of conducting business'? Sketchy.

Seems like I care about finding details and finding my customers freight more than the cops! lshmsfoaidmt!

Keep well,
Mike
 
Hi Mike,

I hope you didn't take what I said as criticism and thank you for the details. If it looked good to you, they must have been very clever.

Did you call CargoNet? Can they do anything?
 
Sadly the crooks know that the police are overwhelmed with other more serious offences.. crimes of property often don't get the attention they deserve. Many years ago my car was broken into and I called the police. They filed a report but told me that honestly there would be no investigation as precious resources are allocated to things like solving rapes and murders. I get that.. BUT... the crooks know it too.. and they know that they can steal to their heart's content. Sorry to hear about this, Mike.