Did a local run with them back in December 2024.
It was a Friday, 2 FTLs in the Montreal area, both time-sensitive HAZ shipments, with same-day pickup and delivery required (under 50 miles each).
I booked the loads a day in advance and clearly stated that 2 drivers were needed due to the nature and urgency of the shipments. Sent over 2 separate RCs.
Despite that, they only sent 1 driver for both loads. As expected, he couldn’t complete both on time, and we ended up losing the client.
DNU.