Milgram Freight Mississauga

Cher

Member
Jul 20, 2009
189
7
18
Southern Ontario
2
Invoiced them for a flat rate $375.00, as agreed with confirmation.

A/P thought it was too much ... so argued about the time it took for the truck to load and unload and travel, accounting decided we should only receive $150.00

Close to 90 days after the move ... we rec.d cheque for $150.00

Like it or not ...

Milgram Freight is now on our DNU
 
Not a two way street!

The following is article 8 of Milgram's terms and conditions to their customers, as per their website.

"8. The Company accepts no responsibility for departure or arrival dates for goods which dates are not guaranteed. If the Company is held liable in respect of any delay, consequential loss or other like claim or demand, the amount of such liability shall not exceed $50 per package."

I wonder if they extended the discount claimed from you, back to their customer?

If I were in your shoes, I would contact their customer and provide evidence of this discount (copy of your invoice to Milgrams, and copy of their cheque to you), and ask if it were.
 
In my opinion....if the load confirmation sheet stated $375.00 then whether the job took 1 hr. or 6 hrs. that is the rate to be paid. It is also not up to someone in A/P to arbitrarily decide after the fact that they are not going to pay the agreed rate.
The fact they took 90 days to pay has added them to my DNU list.
Keep up the good work out here folks!!
 
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Acting Unilaterally

Without details, it's hard to say who is in the wrong here. We don't even know what the lane is.

I agree with you, that without details - culpability is undetermined.

However, anyone who acts unilaterally to impose their form of sanctions against a carrier without discussion or providing compelling reasons, is (in my opinion), acting like an unethical bully. My motive regarding contacting Milgram's customer is to ascertain whether or not they received from Milgram the discount they imposed on the carrier. After all, they are the party who may have suffered somehow for any delays, and they are the ones who should be compensated, if anyone is - NOT MILGRAM. If Milgram did not pass this on - then in my opinion, their behavior should be exposed for the world to see without regard for how embarrassing it may be for them.

Milgram imposes some pretty onerous conditions of sale to their customers, and if they do not accept the same conditions from their suppliers, then they are unethical at best, and not to be trusted. Business is a two way street, or at least should be.
 
I fully agree with Ironman Ed....

If that is the agreed rate - that is what should have been remitted. Accounting does not get involved with cutting rates or determining numbers - that is up to dispatch to resolve any issue where a short payment might occur.

Very unusual A/P practice here - which I deem a "red flag".....
 
I agree with Activet. Short paying suppliers invoices should only be done after negotiation with the supplier explaining why the deduction is required. The amount of the deduction should then be passed on to the aggrieved party, in most cases the customer. Short paying invoices as a punitive action against the supplier? Never, it is unethical.
 
I was just thinking if it was an expedite move of some sort and one didn't perform, there is usually an out on that. So it was hard to say who is right and who is wrong without doing that.

Not that I really care about Milgram ...
 
a/p cutting back an invoice?

That is very unlikely, there must be another side (or two) to this story. Why would an a/p clerk chop an invoice unless he/she was asked to?
 
I just had somewhat the same experience with Milgram.

I talked to Sophie on Monday night, we agreed on a rate from Dorval to Mississauga FTL.

Tuesday I called to follow up as I had not received the confirmation, Sophie was off but Pierre was doing her loads. After getting the run around for 4-5 hours (please send your info, you aren't in our system)(I am waiting for address confirmation)(I am waiting for approval)(please resend your info, we can't find it), I finally got a confirmation, but it was $75.00 less than what I had discussed with Sophie. I called Pierre who said that he will discuss with Sophie when she gets back in on Wednesday.

When I called the consignee to arrange for delivery I was told they do not have a dock and it would be a FTL handbomb, but he can arrange for people to help the driver. I call back to Milgram and "they have no more money in it for driver assist".

Well guess what, I don't have any drivers who work for free to handbomb a FTL for 4 hours minimum.