Prepaying for services that have not yet been delivered is asking for trouble in many cases. A supplier who needs his money before he does his job can be an indication of a poorly funded operation, a company stretched too thin. As you stated yourself, “too many scammers out there”. We will consider a request for quick pay provided the shipment in question has indeed been successfully delivered by the company asking for the quick pay and not some other carrier. However, prepayment as a general rule, is a definite NO in our operation. If things so sideways, how do you get your money back?
I have had this situation happen unfortunately, and in my opinion, asking for payment at time of booking and not offering credit to new customers is not wrong. Ocean carriers do it all the time to ask for payment before delivery. Timeline allows it for ocean. Usually we get paid at time of booking and if there are any overages we charge that after (and clearly have the conversation in advance). And sometimes depending on the situation we will work with a new company maybe in the USA for example, and they don't know us but we reached out to them, and they will ask for a credit card or deposit to secure payment for the job, and we have no problems with that either.
I have no problem with asking customers whose credit is marginal for prepayment of my services. It doesn’t, and shouldn’t happen often and is always regarded as an exception. However, prepaying a carrier for services not yet rendered in today’s market, is much too risky. My firm has 35+ years of paying our suppliers regularly and within their terms. Someone asking me to prepay for a shipment raises too many red flags about their operation. Whether it is a new customer or a new supplier, the onus is on you to perform the utmost due diligence about the creditworthiness of the customer and the ability to provide professional service in the case of a supplier. Have I been scammed? Absolutely, even the best carpenter hits his thumb occasionally. However, maintaining and religiously adhering to a thorough vetting process goes a long way towards preventing it from happening.I can see your point in some scenarios.
And if you have never been scammed or had a new customers ask for credit and not pay, or take forever to pay then you haven't understood my point? And btw , That's great, and good work never having someone not pay you
I'm saying that it's not necessary to offer credit to an unknown companies and especially for Galaxy, not offering credit new or unknown brokers. Then they won't rack up 9.5 million in receivables like Galaxy did and therefore I think they are justified in asking for prepayment.
I only trust Jupinder over there. He is very straight forward and honest. He does a good job for me always.
