First Class Freight Systems Ltd.
- Thread starter TRUCKMAN
- Start date
5
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We have done 3 loads for them this year, the first two were paid in 45 - 60 days. The third one is not due yet
5
Glad to see in 2009 everyone was happy with First Class.
Check this out. Booked a load (Saint Catharines to Mississauga)with Suresh, this Friday. Get a confirmation reading pickup before 4 pm and deliver before 4 pm Monday. I ended up picking up late but I informed Suresh 1 hr before the scheduled pickup my driver was running behind in traffic and my 2nd driver can get there in 40 minutes whom I dispatched from Burlington after getting all of the freight in the 2nd option unloaded in a Customer of mine's crossdock.
Suresh then puts me on the line with his customer making us both unconfortable, and anxious, barking at me 37 minutes after the email. Meaning he just got a chance to look at it.
Once emailing Suresh that I will be delivering 11am as of 09:32, his reply is WTF???
So I picked up late on Friday, and I thought everything was gravy, but this is the kind of nonsense dispatchers, carriers, and brokers have to put up with on a Monday morning.
No matter what size coffee you have, no matter how positive your energy is, we will always have this unprofessional-ism and aggression occur. People grow up to be such babies the longer they are in business, and I know my commitment stands as it is. My service is based on communication, and keeping promised times. If I had known that we were to deliver as of 0900 I would have made arrangements accordingly.
Anyways lesson learned. I hope he pays me, but I will keep everyone posted.
Thank you
Check this out. Booked a load (Saint Catharines to Mississauga)with Suresh, this Friday. Get a confirmation reading pickup before 4 pm and deliver before 4 pm Monday. I ended up picking up late but I informed Suresh 1 hr before the scheduled pickup my driver was running behind in traffic and my 2nd driver can get there in 40 minutes whom I dispatched from Burlington after getting all of the freight in the 2nd option unloaded in a Customer of mine's crossdock.
Suresh then puts me on the line with his customer making us both unconfortable, and anxious, barking at me 37 minutes after the email. Meaning he just got a chance to look at it.
Once emailing Suresh that I will be delivering 11am as of 09:32, his reply is WTF???
So I picked up late on Friday, and I thought everything was gravy, but this is the kind of nonsense dispatchers, carriers, and brokers have to put up with on a Monday morning.
No matter what size coffee you have, no matter how positive your energy is, we will always have this unprofessional-ism and aggression occur. People grow up to be such babies the longer they are in business, and I know my commitment stands as it is. My service is based on communication, and keeping promised times. If I had known that we were to deliver as of 0900 I would have made arrangements accordingly.
Anyways lesson learned. I hope he pays me, but I will keep everyone posted.
Thank you
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Had a rather bad experience with First class. Called him on a load he said to me that I once told him "I can't do loads for you, you're rates are too low". Something I never said to him, never said to anyone not even fuel transport, it's fine if you don't wish to work with me but I don't appreciate people putting words into my mouth. Anyways his memory is off and he's mixing me up with a different company. Tried reasoning with him and he just hung up on me, oh well.
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