Energy transportation

[LOADED MILES]

Waiting time is always a sensitive issue , brokers never want to pay, cuts into their profit . but to pay $30 per hour sitting for 6 hrs is horrible; why does a load broker tell a carrier what their hourly value is . Most service dictate the charges and customers have to see value . Sad industry that a truck and driver and trailer is worth 30 dollars per hour. With attitude take it or leave it don’t call me anymore

 

[Freight Broker]

Nobody pays for delays either…truck delayed a day or three and we get no compensation, not that most of us would expect any. Cuts both ways..when the shipper is delayed or when the truck is delayed.. we all generally get the same..zippo.

 

[LOADED MILES]

Nobody pays for delays either…truck delayed a day or three and we get no compensation, not that most of us would expect any. Cuts both ways..when the shipper is delayed or when the truck is delayed.. we all generally get the same..zippo.

Not sure it cuts both ways , if a driver is late for any reason say . Weather ‘ delayed at another delivery or pick up whatever reason it was . . What’s the “cost” to a broker, is there financial loss . You book a load for $1000 you get maybe $150 to $200, Bank that and on to the next one , carrier grosses$ 800 to $900 .than it begins , delays at loading , delays at offloading . Lost time with traffic . Weather . Mechanical issues . I get it that’s what we signed up for . The point is $ 30 dollars per hour , is what our value viewed through a freight broker . Do you worry about cargo theft 0n the weekends ,carriers have to sit and protect millions of dollars of freight that it isn’t a targeted product. . weekends, carriers are dealing with customs brokers not clearing loads that papers were sent on Friday and still no clearing , because shipper made them wrong or carrier is given wrong customs broker , and carrier is stuck at bridge waiting for Monday when people get back from their weekends . 8am Monday the tracking and tracking begins .


Again carriers are worth more than $30 dollars per hour

 

[Freight Broker]

We worry about alot of that stuff too.. I’ve had loads stolen.. last one was a couple of years ago to the tune of 36K US. And that $200 gross you speak of is by no means a sure thing.. It seems as if every load these days comes with a litany of problems.. these days its scammers. But really we digress..my bigger shippers don’t pay wait time due to unforeseen circumstances, and conversely, I don’t expect compensation for delays that directly impact my reputation with the customer. Our challenges are in many ways different, yet we’re in business and few will compensate us for our lost time.

 

[Fr8Guru]

Waiting time is always a sensitive issue , brokers never want to pay, cuts into their profit . but to pay $30 per hour sitting for 6 hrs is horrible; why does a load broker tell a carrier what their hourly value is . Most service dictate the charges and customers have to see value . Sad industry that a truck and driver and trailer is worth 30 dollars per hour. With attitude take it or leave it don’t call me anymore

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Can't say I'm shocked.

This guy is getting paid $65 bucks an HR from the customer and choosing to put that money is in his pocket. I hate it.

I have a policy on my stuff, where detention is a pass through charge, none of my guys are allowed to take a cut of the detention.

It's 5 hrs at $50 bucks, the carrier gets it all. If it's legit detention and customer only approves say 4 hours on a technicality, we will try our best to make the carrier whole. That's truly the only right thing to do

 

[Beep Beep]

So what do we do with carriers that show up 4 hours late for loading? Or they don't call for a load/unload appointment? Or just show up and Tada, I'm here load/unload me now?
Things happen on both sides but I keep reading about the carriers that are so hard done by and I never read about the broker that deducted XXX because the truck showed up 2 days late.
You, the carrier, screw up as much as us brokers and like someone else said, (paraphrase) you are in this business and things happen...

 

[Jim L]

This is no longer an Energy Transportation conversation. Oh, how I'd like to chime in, but I don't have the time, and this is not the right forum.

 

[LrgCar]

You, the carrier, screw up as much as us brokers and like someone else said, (paraphrase) you are in this business and things happen...

How entitled LOL. No, carrier detention isn't a "shit happens case" There are operational costs that come when we have to sit and idle our trucks and pay our drivers at your lazy shippers and receivers, this sure isn't a conversation about carriers or brokers screwing up, this is about detention clearly but when carriers bring up anything about detention all we get back is crying about how Hardeep and Jagpreet were late for your hot delivery 3 Christmases ago and how you never got compensated for that.

Let me know how long your employees work for you when you start telling them no pay after 4 PM, after all, they are in the business and things happen... right?

 

[LOADED MILES]

How entitled LOL. No, carrier detention isn't a "shit happens case" There are operational costs that come when we have to sit and idle our trucks and pay our drivers at your lazy shippers and receivers, this sure isn't a conversation about carriers or brokers screwing up, this is about detention clearly but when carriers bring up anything about detention all we get back is crying about how Hardeep and Jagpreet were late for your hot delivery 3 Christmases ago and how you never got compensated for that.

Let me know how long your employees work for you when you start telling them no pay after 4 PM, after all, they are in the business and things happen... right?

Only industry If you’re late you don’t get paid . You’re on time and wait 2 hrs don’t get paid . .I hope when brokers account mgrs , sales staff show up late they dont pay them for 4 hrs , or maybe at a reduced wage as their policy

Try doing that with any other service , plumbers sorry you’re late . do the work for free or maybe just the first 4 hrs for free , or maybe we pay you$30 per hour because that’s my policy . Don’t care what you think your service is worth , brokers shouldn’t tell a carrier how much they are worth . They already tell us by the rates they offer . Than detention is just a big waste of resources .

The funny /sad part , when you’re in the middle of a delay and asking for help . “ Just get that b/l signed we will get you taken care of”

Than when done signed . We don’t pay too 3 hrs our policy is $30 per hour. Just abuse . Use and onto the next carrier ..

 

[Freight Broker]

I generally pay detention whether I recover that cost from my customer or not. I view it as a cost of doing business… I keep stats on how often I pay detention per number of loads picked up. It’s a small amount. The only time I really don’t pay it is when the carrier arrives late without notice or when someone is obviously trying to filch me..that happens a-lot and with modern technology is fairly easy to detect. I for the most part do not bill my customer for detention. They’re my customer and as such I don’t want to add insult to injury with additional charges. Case in point.. customer experiences flooding after a bad storm. As a result they’re backed up, and trucks are delayed getting loaded. I deal with this by rescheduling the pickups for another day, and when that’s not possible, I pay the carrier for the delay they experience. No big deal. Billing the shipper in such instances I think would be pennywise and pound foolish.. sure they may pay me.. but the indirect intangible cost to me would be a loss of goodwill which would manifest itself as a loss in future business. One caveat..if the shipper delays trucks due to lack of proper attention and care I bill them for delays or get rid of them altogether.

 

[Jim L]

I generally pay detention whether I recover that cost from my customer or not. I view it as a cost of doing business… I keep stats on how often I pay detention per number of loads picked up. It’s a small amount. The only time I really don’t pay it is when the carrier arrives late without notice or when someone is obviously trying to filch me..that happens a-lot and with modern technology is fairly easy to detect. I for the most part do not bill my customer for detention. They’re my customer and as such I don’t want to add insult to injury with additional charges. Case in point.. customer experiences flooding after a bad storm. As a result they’re backed up, and trucks are delayed getting loaded. I deal with this by rescheduling the pickups for another day, and when that’s not possible, I pay the carrier for the delay they experience. No big deal. Billing the shipper in such instances I think would be pennywise and pound foolish.. sure they may pay me.. but the indirect intangible cost to me would be a loss of goodwill which would manifest itself as a loss in future business. One caveat..if the shipper delays trucks due to lack of proper attention and care I bill them for delays or get rid of them altogether.

If all brokers had this mentality the industry would be amazing but unfortunately the majority of the brokers are transactional processors, and this amount of work and mentality would not be conducive of their transactional process.

Heck, most brokers know very little about the industry, let alone dwell times at their customers.

 

[LOADED MILES]

If all brokers had this mentality the industry would be amazing but unfortunately the majority of the brokers are transactional processors, and this amount of work and mentality would not be conducive of their transactional process.

Heck, most brokers know very little about the industry, let alone dwell times at their customers.

Well said .. they have no idea costs involved . But they will be first to tell you that . they don’t care too either . Commodity driven supply and demand .