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GREAT comment Hogie. Instead of AR wasting time and money send someone to get the money. You are correct in the comment that many times the embarassment will force them to pay.Don't even waste $75 bucks in small claims. I just drive to their office (I will drive pretty far), introduce myself and tell them I'm not leaving until they pay the bill. Works every time. Even if they call the cops, usually the cop will be sympathetic with you and try to get a resolution.
If there is employees or any people around, this usually humiliates the owner enough to pay you. If they try to get rough or threaten you, you can just leave but that has never happened to me.
I know this sounds childish and unprofessional, but how else can you deal with rip off artists and con men.
They do this because we are mostly an annoymous business; just a voice on the other end of the phone. That is why they do what they do. Go get in their face; there is no law against that. Show up and let them know you are not fooling around. I have done this many times if I've done it once; if the broker is a real prick he might let you sit for a couple hours but your'll get your money if you ar patient. This may not seem productive but if you are owed a large sum it still pays off.