We have them down as rejected for a claim that wasn't ours but from the looks of it, seems that it's going no where and not something we want to deal with if it happens to us. I can't confirm if the below is true or not but wanted to pass along the information if you tend to use them.
RECENTLY REPORTED ITEMS
UNRESOLVED CLAIM ISSUES
DDID 0654724917EE261137AD7E2206652449
SUBMITTED - SEP 17, 2024
REPORTED COMMENTS
OUR EXPERIENCE WITH EAGLE FREIGHT HAS BEEN NOTHING SHORT OF FRUSTRATING AND DISAPPOINTING. UNFORTUNATELY, THEY CAUSED SIGNIFICANT DAMAGE TO OUR SHIPMENT, AND DESPITE BEING FULLY RESPONSIBLE, THEY HAVE REFUSED TO PAY THE CLAIM. WHAT’S EVEN WORSE IS THEIR COMPLETE LACK OF RESPONSIVENESS. WE’VE ATTEMPTED TO REACH THEM MULTIPLE TIMES VIA PHONE, EMAIL, AND EVEN THROUGH OUR LEGAL TEAM, BUT THEY EITHER IGNORE OUR MESSAGES OR GIVE US THE RUNAROUND.