Crossdock Systems

M

Manitoba Moose

Member
Jul 27, 2009
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Otterburne, MB
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It is my understanding that all ON brokers must have a trust account...

How does one go about filing on their trust account for non payment? Do they even have a trust account? How does one find that info?
 
You have a non-paid invoice from them? We work with them all the time. I don't have any problems collecting..... And have a load booked with them for tomorrow.... :0 Any one else having problems?
 
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Manitoba Moose said:
How does one go about filing on their trust account for non payment?
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Manitoba Moose,

Please advise ASAP if you are having payment issues with Crossdock Systems specifically or your question was one of a general nature?

You have posted in the non payment section - if this is incorrect - I will have to adjust.
 
Company: CROSSDOCK SYSTEMS INC.
Address: 361 AMBASSADOR DR
City, ST: MISSISSAUGA, ON
Postal: L5T2J3
Tel: 905-670-4937
Fax: 905-670-9475
Average Days to Pay: 51

I agree with Chica this is a great company and never had any issues with them.
 
Here's why...

We had a 48' tandem stepdeck in Madison, WI and he hired us to run empty 200 miles to Michigan City, IN on Oct 20th for a load of air compressors going to Fort McMurray, AB.

We were very specific with Wayne and wanted to confirm that they would load a stepdeck as they usually don't load anything but flatbeds. He checked with his client and called us back with a yes they would. So we agreed to go and get it for him.

When our truck got there, the shipper did not want to load a stepdeck and said he ordered a flatbed. I called Wayne and he was going to straighten this out. He called back and advised that they would not load our truck afterall.

I told him that detention would then apply for mileage and lost time and he said to send it to him. I sent him an invoice $454.50 and he said he would send it to his client to approve. I told him that his client didn't hire us, he did. So he refuses to pay this because his client won't pay him.

It's not the money thing, it's the principle... He hired us, we did everything we could to do the job right and now they refuse to pay. If you hire a truck and the shipper won't load or the load is cancelled, then be prepared to pay that truck...

So, I ask again, how do you file on a trust in ON?
 
In this particular case the trust account doesn't apply. The trust account is where the funds go FROM the customer....if they didn't recieve any funds from the customer of this particular move there are no funds held in trust for you, the carrier. A better avenue would be their bond if they have one and brokering freight from the US into Canada they are supposed too! my 2 cents for you.
ps...I tried to search them on FMCSA and they didnt' come up under cross dock systems so maybe someone can help you with an MC#..that way you can find out who did their BOC3 and file on their bond. Hope that helps!
 
I would send the invoice to the customer AND Cross Dock...they booked the truck...they better pay the invoice....the customer may call Cross Dock and tell them to deal with it!
 
For consideration re: comments on your invoice...when sending too Crossdock and their Customer...


- show the freight charge that you were going to invoice Crossdock Systems on the invoice
- then show "minus" the freight charges
- then just show the truck ordered not utilized charge which is the only applicable charge on your invoice...

Perhaps before you send this too Crossdock's Customer...you would call Crossdock to alert them to this...as I am sure Crossdock would not like the Customer to see their "mark up"....
 
On a positive note, I have not had any problems collecting from them. They are a good payer.

As for your problem I think this is the way to go, that Pack Rat stated. I have called the customer and the broker by using the Bill of Lading Act and got paid. It seems the customer does call the broker/carrier and they are the ones that resolve the issue of payment with you.

If not - put them in collection and put a mark on their credit too. Let the collection agency bother them and they will pay.

Good Luck
 
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Looking for updated info on this company, any recent payment terms?

also their address now is 1771 AIMCO BLVD MISSISSAUGA, ON L4W 1H7. are they the same as above?
 
Last time we worked together was June 2022. They paid the last 41 invoices between 32 and 45 days. The address you quoted is what I have for their current address.

I would work with them again....
 
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