Wow they are still around!?!! Did 1 load with these guys back in 2008. Half load IL to AB. Almost 2 weeks to deliver. They dropped it at Penners dock in Mississauga and had Penner move it from there.
Not sure what you are going thru, maybe doing the same to you now?
When I spoke to Penner they did alot of work with them. There may be another carrier involved, I would do my homework on this one.