Brokers Now asking Lease agreements

Jaydee

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May 22, 2024
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Broker asking for VIN# picture and lease agreement for ONE LOAD BOOKING. Since when did this become normal? They started with GPS link, now VINs, lease agreements- maybe just get full access to our system and book loads and dispatch drivers yourself at this point.

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Sadly the scammers are driving the need for this and other measures. No broker wants to screw around with this either..we would all much rather work the way we did 10 years ago when scams were a rare once in awhile occurrence.
 
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Broker asking for VIN# picture and lease agreement for ONE LOAD BOOKING. Since when did this become normal? They started with GPS link, now VINs, lease agreements- maybe just get full access to our system and book loads and dispatch drivers yourself at this point.

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I expect this is being driven by Amazon's U.S. operations ... soon to come to Canada. In the U.S. Amazon carriers have to provide VIN and plate numbers as part of their fleet inventory. The idea is that there are far too many "carriers" that are actually brokers, and Amazon strictly forbids brokering. If you're caught, they're done with you, by name ... forever. If your name shows up with any other Amazon carrier, that carrier is blacklisted as well.
The goal is to get rid of load brokers and carriers that are "sharing" assets.
I expect other load brokers are looking at this and mumbling to themselves "Hey, this is a great idea. Why didn't we think of this before?".
 
I've given this a lot of thought and.. hang on to your asses, maybe, MAYBE, try using reputable carriers. I hate to say it, but they usually aren't the CHEAPEST.
Maybe..
The amount of times in the US particularly, we've used what looks like a completely reputable carrier, gets to our shipper and it's a completely different MC number on the truck.

The go to excuse is "leased owner op"

Ask for a copy and nada.

I honestly can not blame a broker for this. Especially if it a new to them carrier.
 
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As Michael suggests above, these requests for more and more information, are being driven by shippers, not the freight brokers themselves in many cases. Due to the creativity and ingenuity of the bad guys, shippers and brokers, and carriers as well, are continually searching for new ways to keep the vermin out. I know that these requests can be tedious to comply with and time consuming to maintain, however, if it can prevent theft, fraud and other criminal activity perhaps they are worthwhile.
 
The amount of times in the US particularly, we've used what looks like a completely reputable carrier, gets to our shipper and it's a completely different MC number on the truck.

The go to excuse is "leased owner op"

Ask for a copy and nada.

I honestly can not blame a broker for this. Especially if it a new to them carrier.
Bizarre. Though does explain why we've had to send VINs and unit numbers a handful of times.
 
Yeah, we are completely fine with the VIN#, even the VIN# with our logo on truck, as I understand it helps to authenticate and is understandable. But asking lease agreement on top of this is what threw me off tbh. I mean the logo on the truck, in email signatures, domain etc , COI, Carrier package everything is provided already. VIN# was also submitted in real time by the driver via the link sent directly to this phone by the broker.
 
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I've given this a lot of thought and.. hang on to your asses, maybe, MAYBE, try using reputable carriers. I hate to say it, but they usually aren't the CHEAPEST.
Maybe..
Often there’s no correlation. Two loads picked up in Dallas last Monday..carrier 1 was a guy from a two truck B level carrier..no nonsense..his English about as good as my Spanish..got the job done brilliantly. The other guy..A level carrier..35 trucks...fluent English speaker.. $400 more and over market…a complete farkup from the word go. And that happens so often!
 
Often there’s no correlation. Two loads picked up in Dallas last Monday..carrier 1 was a guy from a two truck B level carrier..no nonsense..his English about as good as my Spanish..got the job done brilliantly. The other guy..A level carrier..35 trucks...fluent English speaker.. $400 more and over market…a complete farkup from the word go. And that happens so often!
People will hate this but

I have a bunch of loads near the MX border, US domestic.

No one does it better than then Spanish owner ops who barely speak English.
 
I assume as a direct result of the on-going tariff situation, we have been experiencing a dramatic uptick in requests for inbound freight quotes from Mexico to Canada. Additionally, we have been handling a larger than usual number of in bond loads from Mexico to end users in Canada. Debo mejorar mi Español! La practica hace al maestro!
 
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Often there’s no correlation. Two loads picked up in Dallas last Monday..carrier 1 was a guy from a two truck B level carrier..no nonsense..his English about as good as my Spanish..got the job done brilliantly. The other guy..A level carrier..35 trucks...fluent English speaker.. $400 more and over market…a complete farkup from the word go. And that happens so often!
I'm not sure quality of service is what's being discussed here?
Do you need the VIN #'s from a 35 year established fleet? Odds are they aren't the ones that are going to steal your load of plastic beads or empty spice bottles.
 
I assume as a direct result of the on-going tariff situation, we have been experiencing a dramatic uptick in requests for inbound freight quotes from Mexico to Canada. Additionally, we have been handling a larger than usual number of in bond loads from Mexico to end users in Canada. Debo mejorar mi Español! La practica hace al maestro!
Weirdly enough, we’re getting alot more intra us freight since all of this tariff horseshit began. My biggest lanes have been Dallas to/from Houston..Followed by Houston to Sherman, TX. Can’t keep up!
 
I'm not sure quality of service is what's being discussed here?
Do you need the VIN #'s from a 35 year established fleet? Odds are they aren't the ones that are going to steal your load of plastic beads or empty spice bottles.
Had that conversation with a US broker a few weeks ago. Wanted this that and the other thing as my customer requires it etc, Wanted Insurance to list all my equipment VINS Pictures of all equipment yard offices as well as my DL and home address and phone number. List of all corporate employees and their home addresses. Not sure if the load ever did get picked up I was too busy laughing telling him not gonna happen to each new request. 1997 we started and just keeps getting dumber and dumber each year. PS the rate was a whole buck forty something a mile too boot.
 
I'm not sure quality of service is what's being discussed here?
Do you need the VIN #'s from a 35 year established fleet? Odds are they aren't the ones that are going to steal your load of plastic beads or empty spice bottles.
Service levels and qualification levels generally go hand in hand. I don't need all that stuff... but I understand why some are over the top cautious. I have people attempting to scam me every day of the week... so far I've been able to fend them off, and alot of them represent themselves as being from large reputable carriers... it isn't just the little guys being targeted.
 
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We've only had one broker ask for VINS, or equipment acquisition agreements, whether it be lease or purchase agreements, and we didn't end up working together, as they refused to sway from their brokering agreement.. I'm sorry but I will not accept entertaining a jurisdiction of XXXXXX in a foreign country for any legal maters / claims etc that may arise. We are Ontario based, the laws that apply for hauling are ours not theirs. For us the biggest issue is the broker agreements they want to enforce for Canada, where the legal statues and lingo doesnt' even apply to us, most of the american brokerage houses seems to have a problem understanding this.

As a established carrier of 45 years, fleet size in the hundreds, we typically don't see this issue. We deal with a fair amount of American Brokers brokering local moves around the GTA. We'd had shipper verify to a broker its our branded asset and driver that attended the pickup location, but that seems to the extent of it. As a point to point carrier with no cross docking, the delivery vehicle is always the same as the pickup vehicle.

Honestly if I had a broker pushing too hard for proof of assets, we'd just forgo the load and move on.... between the risk for them using a new carrier and wanting all kinds of supporting info, and them obviously a new client for us, maybe its best just to avoid to headache.... no shortage of loads coming our way, nothing wrong with being picky on who you do business with.. its a two way street.

We have new clients (mainly forwarders or brokers) asking for the principals, owners addresses, annual revenue, bank statements etc.... big fat NO... the whole point of a privately held corporation is that is "private" to an extent... if you want our ownership details, do your own research the facilities exist if you are willing to pay for the info.
 
Same here... I had a factoring company (hired by a carrier I was using) contact me about my financials. He was pretty snooty too. In order for them to extend further credit to me they wanted my business financials as well as a listing of my personal assets. I told him to forget it..
 
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Had that conversation with a US broker a few weeks ago. Wanted this that and the other thing as my customer requires it etc, Wanted Insurance to list all my equipment VINS Pictures of all equipment yard offices as well as my DL and home address and phone number. List of all corporate employees and their home addresses. Not sure if the load ever did get picked up I was too busy laughing telling him not gonna happen to each new request. 1997 we started and just keeps getting dumber and dumber each year. PS the rate was a whole buck forty something a mile too boot.
Pretty soon they'll be asking for the family tree going back 200 years and DNA swabs of everyone in the family..
 
I think a lot of these requests for more and more information regarding an entities financial health, is due to the poor service that credit reporting agencies are providing. If there was one source, or many, of good, current, factual information available I am sure people would be happy to buy it. The current slate of providers seems to be extremely lacking in good information and as a result, people are doing whatever it takes to gather their own. Unfortunately, many of these agencies have become like Trip Advisor where most of their information is based on strictly negative reviews. Hardly the right material needed to make a good decision.