Bramcity was involved in a rollover incident in Missouri in December 2025. During our investigation, we discovered that they appeared to have been operating under inactive authorities at that time as well. They also provided incorrect insurance information to the Missouri State Police. Two days later, they stopped responding to emails and phone calls.
We reached out to their insurance broker, A-Kan Insurance, to file a claim. Two months later, we still have not received any response from their insurance company.
It took approximately one month for Loadlink to review Bramcity’s inactive MC status and remove them from their system. While Loadlink claims to protect its clients through various security measures, in reality, inactive carriers are still being displayed as active and allowed to move freight. There has been no accountability from Loadlink regarding this issue. Although we did not necessarily expect accountability, we did expect that a platform charging thousands of dollars per month would at minimum ensure that carriers shown as active are properly authorized.
Returning to A-Kan Insurance—this is now the second incident where a carrier insured by A-Kan has damaged freight and we have received no response whatsoever from A-Kan. In the previous incident, it took nearly one year to obtain any form of resolution. They do not answer phone calls, nor do they appear to have staff available at their Oakville office. We have visited in person multiple times and consistently found the office closed, with uncollected mail in front of the door.
As a result, we have decided that we will no longer partner with any carrier insured by A-Kan Insurance. While I am not a 30-year veteran of this industry, I do have sufficient experience to state that A-Kan appears to be operating in a highly questionable manner, and it raises serious concerns as to whether some of their clients are insured at all. The policy document issued to Bramcity even shows the word “BIND” under the policy number field.
We filed a complaint with RIBO and were told that, under Ontario’s PIPEDA privacy laws, A-Kan is not required to share their client’s “personal information.” First, an insurance company name is not personal information. Second, this effectively creates a loophole where a trucking company could operate using fraudulent insurance documentation, save tens of thousands of dollars, and refuse to verify coverage by citing PIPEDA. When this was pointed out, the RIBO representative had no response.
In short, our lawyer advised us to involve the police. After spending over two hours explaining the situation, the response we received was essentially: “So what would you like us to do?” At this stage, it feels as though there is little recourse unless a minor traffic violation occurs—then enforcement suddenly becomes very efficient.
Stay away from Bramcity Logistics, A-Kan Insurance, and First Choice (owned by Bramcity, out of Alberta). They currently owe between $500k to $600k to drivers, and the majority of their equipment has been seized by the bank.
I will update this post as more information becomes available.