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Long of a short, what's do you charge customers/freight brokers when bonding a shipment. We picked up a load around noon, despite every attempt to clear the shipment the customs broker was unable to get a response from the shipper for values. At 7pm Freight broker, authorizes us to bond the load. Office staff complete the A8A, make changes to ACI and driver crosses the border around 10pm. The freight broker contacts the bond shed whom tells them the cost, and now the broker is only willing to pay that cost. Not my time for coming back to the office to complete A8A and ACI. Not my drivers time waiting to clear not to mention the annual cost of maintain a bond.
What's your thoughts?? What do you charge?
What's your thoughts?? What do you charge?