Used them back in November '07 for a load to OH. Picked up on Friday, there was an issue with documents and they had to hold freight until Monday before they received them. When it didn't leave on Monday they made some truly un-believable excuse(i think they just didn't have enough freight for it to go..which is understandable on a Monday)...They did finally deliver Wednesday. I probably wouldn't use them again only because I didn't feel they were being truthful.