On 8/20/13 Accutrans Express of Mississauga took 4 loads from us from Toronto ON to Medicine Hat AB that they got from us posting on Load Link. They were scheduled for delivery on Sept 2/13 but did not show up. We were told one lie after another by Mandy the dispatcher at Accutrans and in our efforts to locate the loads which did not arrive until the Thursday Sept 5 and Friday Sept 6 we learned the following:
1.) The loads where picked up and taken to a warehouse on Carrier Dr. in Brampton ON and unloaded and cross docked
2.) The loads were all double brokered, we got the names of the carriers from our receiver when they called for directions and delivered and eventually had direct contact with the drivers and dispatchers for the various companies.
3.) Most of the loads didn’t even leave Ontario until Tuesday Sept 3 .
4.) We have since learned through some of the transportation forms and fellow brokers that this is a common practice of Accutrans Express and in talking with Peter the owner of Accutrans it is considered his business model and he believes he is well within his rights to broker freight and put it on any carrier he chooses, in fact I don’t believe they even own any equipment from what I can see.
1.) The loads where picked up and taken to a warehouse on Carrier Dr. in Brampton ON and unloaded and cross docked
2.) The loads were all double brokered, we got the names of the carriers from our receiver when they called for directions and delivered and eventually had direct contact with the drivers and dispatchers for the various companies.
3.) Most of the loads didn’t even leave Ontario until Tuesday Sept 3 .
4.) We have since learned through some of the transportation forms and fellow brokers that this is a common practice of Accutrans Express and in talking with Peter the owner of Accutrans it is considered his business model and he believes he is well within his rights to broker freight and put it on any carrier he chooses, in fact I don’t believe they even own any equipment from what I can see.
