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Might seem counter intuitive - but when a small brokerage (with no "outside funding") is handling work with a large multinational corp. in large volumes or tackling larger projects moves (ie. OD infrastructure projects). Only a matter of time, 98.54% of the time.
The problem, as you suggest, lies with the broker or a carrier for that matter, regularly draining all of the profits out of his company. Any business must be well funded to operate and survive, either with its own funds (the preferred method), the bank’s money or some other outside source. Although I like to think of my firm now as a medium sized brokerage, even when we were much smaller we serviced large multinationals and successfully took on large project moves. I attribute this to some advice I received when I started my business and that was, “always pay yourself last”. My wife still reminds me of all those weeks so long ago were there was no pay cheque, but the company was well funded and able to take on new business and most importantly, pay its suppliers.
 
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I always get a cringe feeling when I see generic email addresses with no names attached to them.
dispatch@, sales@, ops@ matched with only first names in the signature.

I'm surprised nobody brought up generic business names. It seems like most of the posts on this site are a 2 or 3 letter acronym with the words Logistics or Trucking...
 
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I would say when a company had a website and then you check and it no longer exists is a good sign.