This is a retail plaza in Oakville with a big Shoppers Drug Mart in it. The address they have on their website is probably a Canada Post PO box like they keep in the mailroom sections of those stores. I actually don't see that they have any authority at all.
Make sure they have your invoices. I keep running into the issue that they did not receive the invoice.
If you are dealing with Kelly CC her on the email to A/P. She will ensure they get your invoice. I have had a very positive experience working with Kelly!
Feb 10 received payment April 22
Feb 11 received payment April 22
Mar 20 received payment June 16
Mar 25 received payment June 16
I still have open invoices, But as I mentioned A/P stated he did not receive my emails.
Hope this helps
I have a load pending with this company. Seeing how many satisfied carriers there are with these guys on this website I have requested for prepayment before any pickup is made.