We are a repair facility in British Columbia, Canada. We had VIJ LDH Transport in the shop for a box one on the truck and trailer. (scale house deemed the unit unsafe for highway use and removed plates and was forced to get an inspection) We gave an estimate and timeline on repairs and VIJ didn't like the timeline we gave due to being closed for a long weekend and already having a fully booked shop for the week. They took the unit to another shop in town and was given an estimate and again refused work and returned to us after the long weekend. 5 days after they first called for service they approved repairs and we started repairing the units. It took about 3 days to repair due to the amount of repairs that needed to be made. Once repairs were finished we let them know and sent them an invoice. They paid the invoice with a Visa. Shortly after receiving payment the customer picked the unit up and called Visa claiming the payments that were made were fraudulent. As of now they owe us just under $6000 for repairs on the truck and trailer.