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It is always a breakdown when you catch them and they act like they are doing you a favour. Ask the carrier that pulled the load when they booked the load with Gifft.Unfortunately, we just caught Gifft Double brokering one of our shipments this past Friday.
The carrier who picked up the shipment contacted us directly and we made arrangements to pay them directly. Gifft did not sell the load for a profit.
We are still investigating if this was a one-off or if it's been going on for a while now.
According to Gifft, they had a breakdown and wanted to service the lane.
Regardless, of their intentions if Gifft could not pick up, it's our problem to re-book the load, and not their call.
No Broker / Dispatcher etc is ever happy about a cancellation on the day of the pick up, personally, I will curse a little, re-book the damn load and then move on and keep doing business, but in the end if it's my load, I want the control over which properly vetted carrier is moving it
Or how much they are getting paid...It is always a breakdown when you catch them and they act like they are doing you a favour. Ask the carrier that pulled the load when they booked the load with Gifft.
^yep there ya go.Thought I had seen their name before and googled. Found this
If that is a bankruptcy trustee you are not picking anything up.Hence why I need to pick up the Assets. The Assets are too big to pick up at a home address and the Trustee has not been helpful.
We always pick up in a Bankruptcy situation as the loans are secured. Unless we are otherwise informed, GIFFT EXPRESS INC is in receivership so may file for bankruptcy as a next step. We are in touch with the Trustee and can also retrieve assets from them.If that is a bankruptcy trustee you are not picking anything up.
OK did not know you are a finance or leasing company.We always pick up in a Bankruptcy situation as the loans are secured. Unless we are otherwise informed, GIFFT EXPRESS INC is in receivership so may file for bankruptcy as a next step. We are in touch with the Trustee and can also retrieve assets from them.