Odd.I have used Avaal's' dispatch software and now am using ITS:
Avaal's Software: was limited to use on a particular machine - and I didn't find it flexible - was slow and I have a very fast / good computer
ITS - very flexible, web based and generates quotes etc... would recommend - allows for you to dispatch to teams and multiple drivers eg. someone loads and brings to yard and then another driver takes it to deliver
generates driver pay with all the wait time etc if you feed it in - easy set up
We use Avaal and I love it. Very reliable for us.
Yeah their techs are all based somewhere in India but we found them to be decent at what they do.It's slow, our computers are updated with the latest chip sets and it still feels like I'm using software in the 90's.
No written support documentation for quick fixes, 99% of the time support is required remotely via remote access, language barriers with support staff can be a headache sometimes (but they're very polite and professional nevertheless).
Good: Uses an SQL database which is time tested and reliable, has a large list of features and we're discovering new ones everyday.
If they could get the response time up, include hot-key capabilities, it would probably be perfect. But those 1 second delays when were updating loads can be annoying when you're so used to responsive software with little to no input lag. Lastly, if they added the ability to upload the company server to cloud hosting then your at least the "main server" computer wont need to be on all the time.
Unfortunately you do get what you pay for when it comes to TMS Software. We recently switched from OPS Center (powered by Loadlink) which was not to bad overall to Logistics Manager by TranPlus. The TransPlus TMS is far superior when it comes to reporting, currrencies, managing carrier compliancy, exporting AR/AP to Qucik Books etc.Any good options for Freight broker specific TMS? We are on ITS-dispatch, but history search is limited, can't run multi currency reports and crashes a lot lately. Looked at Rose rocket and it's about 1400 USD for 1000 loads a month, which is on the high end. ITS was under 150.00/ month
We use TransPlus as well - thumbs up for this product. I also noticed that lots of other carriers/brokers also use the same software.Unfortunately you do get what you pay for when it comes to TMS Software. We recently switched from OPS Center (powered by Loadlink) which was not to bad overall to Logistics Manager by TranPlus. The TransPlus TMS is far superior when it comes to reporting, currrencies, managing carrier compliancy, exporting AR/AP to Qucik Books etc.
We use TransPlus for our brokerage... I agree, it can be really quirky especially if you are trying to change something in the middle of a complicated shipment. Then you have to take the trip all apart to make the changes and put it all back together again.Us as well had it since 2006 great system until you make a mistake then it is a pita.