ACI CBSA Delays

AA123

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Nov 30, 2022
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Anyone else experiencing delays with ACI clearance?

Borderconnect has the following message:

"System Alert Important!
CBSA is currently experiencing delays affecting ACI eManifest. ETR is approximately 17:45 EST. Carriers needing to cross during the outage should refer to CBSA's downtime procedures."

Could someone help clarify the CBSA Downtown Procedure?
 
Anyone else experiencing delays with ACI clearance?

Borderconnect has the following message:

"System Alert Important!
CBSA is currently experiencing delays affecting ACI eManifest. ETR is approximately 17:45 EST. Carriers needing to cross during the outage should refer to CBSA's downtime procedures."

Could someone help clarify the CBSA Downtown Procedure?
During an outage, carriers must fulfill their legislative obligation to report goods to the CBSA by presenting 2 copies of a CCD, or equivalent (stack manifest, PARS bar codes, print out of ACI EDI cargo transmittal), to the applicable CBSA office.

Customs Self-Assessment (CSA) highway carriers submit a lead sheet with the CSA service option, the carrier code and the importer business number. The driver must also present a valid driver’s Commercial Driver Registration Program (CDRP)/Free and Secure Trade (FAST) card.

  • For CSA clearances, carriers follow current procedures using the 3 barcodes on a lead sheet and should indicate "CBSA System Down at Time of Report"
  • For non-CSA clearances, the driver must produce the supporting documentation for each shipment (for example, bill of lading, contract of carriage) upon request. Where release is requested at the First Point of Arrival (FPOA) each copy of the supporting documentation must include a 14-digit transaction number.
The BSO reviews the documentation and makes a ‘release’, ‘authorize to move’, or ‘authorize to deliver’ decision for each shipment.
 
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Reactions: MLCAR
We showed up at bridge with an entry number and the ppwk for the load. CBSA stamped us and said to driver have a good day. I see it has since went green on my system as have all the other loads that where in process yesterday so they are back up and running now.