Hello All,
Curious to hear peoples opinions on this? We asked for a quote on a shipment below (I've already addressed that we need to lay things out in absolute detail to protect ourselves) and carrier gives a rate and nothing else, we agree and send over the tender. Driver picks up and goes to delivery and can't bring it up the stairs and there is no one to help him( never asked us to arrange help). Who do you think is at fault for this? or is it a shared blame
Would you be able to provide a rate for the following shipment?
It is a couch that is boxed and skidded.
190 lbs
84x40x44
Shipping from XXX to XXX
It could load into either a straight truck or a sprinter van.
Delivery will require the couch to be brought inside and there are 5 stairs to go up entering the building.
Curious to hear peoples opinions on this? We asked for a quote on a shipment below (I've already addressed that we need to lay things out in absolute detail to protect ourselves) and carrier gives a rate and nothing else, we agree and send over the tender. Driver picks up and goes to delivery and can't bring it up the stairs and there is no one to help him( never asked us to arrange help). Who do you think is at fault for this? or is it a shared blame
Would you be able to provide a rate for the following shipment?
It is a couch that is boxed and skidded.
190 lbs
84x40x44
Shipping from XXX to XXX
It could load into either a straight truck or a sprinter van.
Delivery will require the couch to be brought inside and there are 5 stairs to go up entering the building.